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Chromanator release news and video clip

Posted: Tue, 6th Jan 2004, 4:32pm

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Simon K Jones

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Rating: +9

Firstly, a thank you to everyone who has posted on the forums, emailed or talked to us in the chatroom about the Chromanator release. I assure you we have read every single post and have taken careful note of them all - both positive and negative. Your opinions are always greatly valued here at CSB.

Latest release news

As Schwar announced last night, Chromanator RC1 for Windows 2000/XP is arriving on Thursday! We apologise for the delays and hope we won't disappoint you guys again. As Schwar noted, Chromanator is a big advance for us and we really didn't want lots of minor bug reports to get in the way of its continued development, which is why we have taken these extra few days to iron out a few kinks. We want the first release candidate to be a solid platform that isn't just a beta, but something you can use that will only get better and better with each subsequent update.

The PC demo will follow at the weekend, with the Mac version landing soon afterwards. We hope you all think the wait has been worth it - we're looking forward to your feedback with nervous excitement!

A Chromanator example

The previous news posts have looked at various aspects of Chromanator but have only featured still images. We're pleased to now present an example of Chromanator's power in video form.

To give ourselves a bit of a challenge, we decided to use the same 'Infamous Marine Shot' from the previous articles. You can download the original clip using this link:

Click here to download the original clip (390KB)

There are several things to note about this clip:

The very poor greenscreen. Whilst the greenscreen itself is of high quality, the lighting upon it is terrible, with shadows of varying strength cast from seemingly every direction.

Obstruction. There is the obvious problem of the large scaffolding on the left of the screen, as well as the areas of the frame that the greenscreen does not cover.

Poor framing. The poor framing of the shot has resulted in the actor being partially off the greenscreen for most of the duration. Look in particular at his knees and hands.

And here we have the same clip, composited onto a warehouse background plate:

Click here to download the composited clip (462KB)

Using a combination of the colour difference key, spill suppression and garbage mattes, the two clips have been composited convincingly, despite the poor quality of the original greenscreen shot. The composite was created using only a few of the basic tools - the final version of Chromanator will feature twice as many tools, which will give you more power and even better results, especially when dealing with low quality interlaced footage.

More info
For more information on the compositing techniques, check out some of the previous Chromanator news posts:

Read about the colour difference key.

Read about masking and garbage mattes.

Video problems?
The video files are in DivX format, so if you have any trouble with playback be sure to download the codec from www.divx.com. Codecs are available for both Mac and PC.

Last edited Tue, 6th Jan 2004, 4:43pm; edited 1 times in total.

Posted: Tue, 6th Jan 2004, 4:42pm

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cantaclaro

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Holy crap Tarn that is awesome. Far better than I could have imagined. Though I do wish that you guys would release the Mac Version at the same time as the windows version I completely understand. Keep up all of the great work and hurry up with the Mac Version wink

Canta unsure
Posted: Tue, 6th Jan 2004, 4:44pm

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TAP2

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One word - 'WOW'
One emotion - eek

That's a great idea to show a before/after clip to demonstrate the power of Chromanator. I am very impressed! And everyone will be thrilled to hear of the release date. Great work!

When do we get to see the Promotional Video, I'm really looking forward to that.

Last edited Tue, 6th Jan 2004, 4:45pm; edited 1 times in total.

Posted: Tue, 6th Jan 2004, 4:44pm

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Xcession

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Rating: +1

sweet jesus!
Posted: Tue, 6th Jan 2004, 4:47pm

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Bowie

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It's like a green screen isn't THAT important with its' masking features. It's like "anythingator"!
Posted: Tue, 6th Jan 2004, 4:54pm

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NoClue

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cantaclaro wrote:

Holy crap Tarn that is awesome... unsure
hehe smile

The quote says it all really biggrin

If that was done with "a few basic tools" then we're in for one hell of a product! You could sell this for hundreds of pounds and I'd still buy it! (but I've already paid now, so no changing the price twisted ).

Wheeeeeeeeeeee! this years gonna be fun! hugegrin

NoClue & Slayer
Posted: Tue, 6th Jan 2004, 5:00pm

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Joshua Davies

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The other tools make all the difference giving you colour matching abilities.

I think its also worth saying that if you guys want a specific type of filter tool you know we'll try and make it and add it in. I expect Chromanator will have loads of tools in 6 months time that you guys suggest.
Posted: Tue, 6th Jan 2004, 5:03pm

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Bowie

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hee hee, expandable, smart! You guys rock!
Posted: Tue, 6th Jan 2004, 5:27pm

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Axeman

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Most impressive.
Posted: Tue, 6th Jan 2004, 5:47pm

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Oily

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Wonderful!! biggrin biggrin biggrin biggrin

Roll on Thursday!!
Posted: Tue, 6th Jan 2004, 5:54pm

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Coop

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Looking worth the wait, thanks for another teaser!

Coop
Posted: Tue, 6th Jan 2004, 5:58pm

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Andreas

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Well, looks great! Good Job guys! Good Job!
Posted: Tue, 6th Jan 2004, 6:02pm

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meridianrising

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Looks damned good to me. The effect is seamless. Thursday will be quite the day.

Can't help feel I know that masked man...

PJ
Posted: Tue, 6th Jan 2004, 6:10pm

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CX3

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Looks great.... Mac would get the shaft tho... confused o's well. Take your time but at the same time HURRY UP WITH OUR VERSION ha.
Posted: Tue, 6th Jan 2004, 6:17pm

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bbrewster

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What more can I say that hasn't already been said? Very impressive indeed! And to think I could have built a LESS that adequate blue screen studio and lighting. If it makes bad conditions look good then good conditions should look even better!
Posted: Tue, 6th Jan 2004, 6:20pm

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Sollthar

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When we shot that and I looked through the camera and saw this shot, I turned to schwar and said "you sure thats gonna work? Thats like a a lot of shadows and all..." and didn't really believe that'll work. Schwar just gave my a discreet smile and said: "yeah, chromanator will do this..."


*falls on his knees*


I'M SORRY I EVER DOUBTED! PLEASE FORGIVE ME, MASTER SCHWAR!
Posted: Tue, 6th Jan 2004, 6:28pm

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Joshua Davies

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Most of you guys know I'm a Mac guy as well but the reason we have to code for PC first isn't because it is a bigger market for us (which it is) its just because there is more to do on the PC version.

On the PC we have to support QuickTime and DirectShow so its always easier to make the whole program and then cut out the PC only bits. If you do it the other way round you often find that you're going to need to add more than you expect because things never go to plan.

TO SOLLTHAR : Hehe, that was a great weekend.
Posted: Tue, 6th Jan 2004, 6:40pm

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ET

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Wow, that is crazily cool! Now I finally know what I was doing jumping of scaffolding... you guys are true visionaries and I wish you the best of luck this week and beyond.

Mind you, it has given me an appetite for more so show us the rest of the movie!!! Please
Posted: Tue, 6th Jan 2004, 6:46pm

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meridianrising

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Arg, it's ET! No, wait, it's the mysterious Masked Man. Post more mate, you know you want to!

PJ
Posted: Tue, 6th Jan 2004, 6:56pm

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ET

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I am extremely proud of my four post up to know. I think they have been jam packed with fresh and witty snippets of enlightenment. If they haven't you can't complain too much because at least they were short.

I think I will have to have a go on this here new product... then you guys can put on the front of the box: 'Tested by the world famous Computer Retard - so straightforward even he could use it!'

I also test ovens.

P.S. guess where I got the idea for my name (there's a clue in rETard)
Posted: Tue, 6th Jan 2004, 7:42pm

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mediamaffia

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Guys, guys, guys!!!

This is gonna be amazing to use!!! Stunningly so - much better than software I have tried to use in the past - if it can work with my tragic excuse for a blue screen I will be soooooo thankful... fingers crossed smile

Wow - now all I need to do is get working on some ideas to incorporate chromi into my films - shouldn't take long I bet wink
Posted: Tue, 6th Jan 2004, 8:14pm

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Brettsta

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That looks incredible eek Wednesday's gonna be a late night for me!
Posted: Tue, 6th Jan 2004, 9:11pm

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er-no

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*gets excited and mimics the Badger dance.
Posted: Tue, 6th Jan 2004, 9:20pm

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Joshua Davies

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Rating: +2

http://schwar.fxhome.com/little_test.mov

Random test file smile
Posted: Tue, 6th Jan 2004, 9:32pm

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Hajiku_Flip

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Amazing innit'? biggrin Just to prove how much more powerful Chromanator is compared to your standard chorma-keying apps, I ran the same clip through Adobe Premiere's keying feature, probably the same app most of you are using for bluescreening. This is what I got:

Chromanator's clip..

Adobe Premiere clip (5 mb, I'm too lazy to compress razz )

cool
Posted: Tue, 6th Jan 2004, 9:33pm

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ssjaaron

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Ah i am so excited. that looked way better than i ever thought. chromanator is the best chroma keying program i have every seen eek
it has amazed my dad when he saw those short clips. to bad the PC version is comming out first sad But o well it is still comming out, and that is all that matters. any way i am way excited. hugegrin
peace out everybody
Posted: Tue, 6th Jan 2004, 9:48pm

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averagejoe

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DADDY LIKE-E!!!

The comparison you made FLip really shows how Chromie takes it to the next level for we peeps on a budget.

LONG LIVE CSB-DIGITAL ! ! !

Last edited Tue, 6th Jan 2004, 9:51pm; edited 1 times in total.

Posted: Tue, 6th Jan 2004, 9:49pm

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Brettsta

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Schwar, cool test. What did you use to light that file when the explosion went off?
Posted: Tue, 6th Jan 2004, 9:57pm

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Joshua Davies

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Chromanator
Posted: Tue, 6th Jan 2004, 9:57pm

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Mantra

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Well, the clips ROCK! Chromanator is going to be another Power tool in the film makers tool kit!
Posted: Tue, 6th Jan 2004, 10:11pm

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JohnCarter

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There is a slight edge problem at the beginning of the composited shot (around teh rope before it falls) but I still must admit that it was mighty impressive. It looks like a lot of masking went on...

So the real question we should ask is: How long did it take to composite that sequence?
Posted: Tue, 6th Jan 2004, 10:18pm

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starX

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Yes, I would also like to know how long it took to composite the clip. I am overall impressed with the composite, although like JohnCarter said, at the begining of the clip the keying / masking on the rope isn't that great (you can see some breaks in the rope if you go through it frame by frame).

-Brian
Posted: Tue, 6th Jan 2004, 10:40pm

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Joshua Davies

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I think Tarns would have taken a while, maybe 10-15mins. Some simple playing with settings and masks would have fixed any errors with the rope that you've found.

My rather more basic movie took about 2mins.

As we've said, these are just basic movies using a small selection of tools that will be in the Release Candidate. The final release will give you a great deal more power over problem keying (like the pixel fringe you get on some DV cameras) and more grading tools to make everything fit together just right.

In the end its all in the planning. If you know exactly what you want from a shot and how to do it then you'll be able to do it really quickly with Chromanator. If you want to play around and experiment Chromanator is fun to use as well.
Posted: Tue, 6th Jan 2004, 11:05pm

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Bowie

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I do this on a budget, but i do have photoshop. I remember painting out a background frame by frame one night (anyone else? -maybe i'm dumb) and never had result this incredible. And a few minutes quick effort!? AMAZING!
Posted: Wed, 7th Jan 2004, 12:02am

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AndrewtheActorMan

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WOW...


one question...if i was doing some masking, say if i walked infront of my clone. I would mask the foreground me ontop of the bground me...is there away to make my arm or body part that is in motion (with motion blur) to be able to confincingly blend it over the ground me...to make it REALLY look like it is "ontop" or "infront"

just a question

Looks awsome guys, cant wait til thursday!

Andrew biggrin
Posted: Wed, 7th Jan 2004, 12:23am

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Joshua Davies

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All freehand masks support feathering and the final version has a nice selection of powerful blur tools as well biggrin
Posted: Wed, 7th Jan 2004, 12:26am

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Brettsta

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Correct me if this is wrong, but will the blur tools be able to simulate bullet ripples? Also is there an invert option on the masks?
Posted: Wed, 7th Jan 2004, 12:30am

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Joshua Davies

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Well this is a case of how inventive you are. Unlike AlamDV2, Chromanator is very open ended. If you took your footage and made 2 layers in it, then you draw like a donut type shape in the top layer (where you want the blur to be) give it a bit of feather and a blur you could do this.

It will just be a case of playing with the tools and seeing what you can do with them. Every setting is tweened from animation and freehand masks to the settings of the filters so you should be able to make some fantastic effects quickly and easily.
Posted: Wed, 7th Jan 2004, 12:36am

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Simon K Jones

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And yep, you can invert masks without a problem. That's how I rotoed the ropes to get them to look nice despite the poor greenscreen. Unfortunately I missed the first few frames, which is why there's the slight break-up there. Trust JohnCarter to spot it. wink

As schwar says, Chromanator is a powerful set of tools...there's no way we can tell you exactly 'what it can do'. You just have to try and see for yourself. smile
Posted: Wed, 7th Jan 2004, 3:47am

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sidewinder

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Looks very nice. I'm not sure if my request will be filled, but I have one:

Can you show us the marine shot without any hand masks, just the chroma key? If you could replace the green with a white background, it would help me (and i suppose the rest of us) understand how good the edging of an object is on a badly lit screen.

The Sollthar clip was pretty nice...and comical. smile


Here's something I just thought of...Can you have different levels of feathering on different segments of one mask?
Posted: Wed, 7th Jan 2004, 3:47am

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sidewinder

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Oh, hey, where's all those DXM tests? razz razz razz
Posted: Wed, 7th Jan 2004, 4:57am

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Brettsta

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Is there still going to be the old fashioned shape masks in the new progs? I know this is a little off topic, but will AlamDV 3 have an AlamDV 1 mode? Thanks for the clips and screenshots btw.
Posted: Wed, 7th Jan 2004, 4:57am

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DantonZor

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First time writer to the post. Love AlamDV2 and can't wait for the next version. As soon as I get some funds, I'm getting Chromanator.

Out of curiosity, is there going to be any kind of API avaiable so those coding freaks like myself can add in our own plug-ins? Sorry if you've posted this answer in the past...haven't had time to look over all the replies...

Thanks
Posted: Wed, 7th Jan 2004, 5:21am

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JohnCarter

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Tarn wrote:

And yep, you can invert masks without a problem. That's how I rotoed the ropes to get them to look nice despite the poor greenscreen. Unfortunately I missed the first few frames, which is why there's the slight break-up there. Trust JohnCarter to spot it. wink

As schwar says, Chromanator is a powerful set of tools...there's no way we can tell you exactly 'what it can do'. You just have to try and see for yourself. smile
10-15 minutes are not that bad considering the starting point. I consider compositing one of my strong suits (that and motion tracking for some reason) and I really hate bad composites (there are surprisingly quite a few of those in the Last Lord of the Rings but I digress)...

To be honest I was very skeptical of the Chromanator claims since they seemed for the most part almost too good to be true. It was however a decent package for the price. But this demonstration has aroused my curiosity. I will reserve my judgement until I see more stuff but it's nevertheless very impressive for the price range...

Good work!
Posted: Wed, 7th Jan 2004, 7:48am

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Redhawksrymmer

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Looks amazing, you have lifted the level of our filmmaking, but there's only one thing that i wan't to ask, will there be a user manual for the program?

RED HAWK
Posted: Wed, 7th Jan 2004, 7:57am

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Axeman

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Of course there will be a manual. Tarn is the manual maestro. Unless you mean a printed manual, in that case probably not. But there will be a downloadable manual, and I wouldn't be surprised if eventually there were some video tutorials as well.
Posted: Wed, 7th Jan 2004, 8:38am

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Movie_Manic

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Tarn wrote:

As schwar says, Chromanator is a powerful set of tools...there's no way we can tell you exactly 'what it can do'. You just have to try and see for yourself. smile
Well i am waiting to do this with batted (sp) breath and sad eyes.

Unfortunately at the moment my main laptop is out of order (Hard drive up the spout and i am waiting for a response from Dell), i am currently using the Family laptop. i can't wait to try this program.
Posted: Wed, 7th Jan 2004, 11:27am

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Simon K Jones

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JohnCarter wrote:

10-15 minutes are not that bad considering the starting point. I consider compositing one of my strong suits (that and motion tracking for some reason) and I really hate bad composites
Indeed, it's surprising how many sneak into major films.

As for the time taken...as you'll know, some things inevitably are going to take a little while, if you have a complicated shot or if a part of it (like the marine's knee) needs to be carefully tracked frame-by-frame. However, what we hope we've done with Chromanator is make even the tricky processes easy to handle, and as fast as they could possibly be. So although complex and difficult shots are still going to require some patience, the program itself won't make the process any harder or lengthier - in fact, hopefully Chromanator will make those jobs as pleasant to carry out as possible.

Of course, other shots will only require pressing a couple of buttons and you're done. razz

To be honest I was very skeptical of the Chromanator claims since they seemed for the most part almost too good to be true. It was however a decent package for the price. But this demonstration has aroused my curiosity. I will reserve my judgement until I see more stuff but it's nevertheless very impressive for the price range...

Good work!
Thanks John. We hope you like it when you get a chance to try out the demo. As you say, the price is always an important factor with our products. Chromanator has actually turned out a lot better than we'd ever expected, and has far exceeded its original brief.

We hope it meets people's expectations.
Posted: Wed, 7th Jan 2004, 11:31am

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Simon K Jones

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Axeman wrote:

Of course there will be a manual. Tarn is the manual maestro. Unless you mean a printed manual, in that case probably not. But there will be a downloadable manual, and I wouldn't be surprised if eventually there were some video tutorials as well.
Yes, there will be a full manual that details all of Chromanator's features. The manual will also have periodic updates to keep pace with the program's continued development. As with the program, I'd be glad to hear any comments you all have on the manual, or ideas on how to improve it.

We'll be doing lots more video tutorials, although they won't be appearing for a while. They will be a lot more comprehensive than the old Tarn's Tutorials, and hopefully a little less silly. smile
Posted: Wed, 7th Jan 2004, 4:49pm

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mediamaffia

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Doh! Does that mean now csb is now a *proper* company you have to behave like adults? sad
Shame!...
Posted: Wed, 7th Jan 2004, 4:53pm

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Simon K Jones

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Heh. I like to think we've always been a 'proper' company. smile

The old video tutorials worked fine for AlamDV2, 'cos they were fun and quick, much like the program. Plus the AlamDV2 age group tends to be fairly young.

With the new programs we'll have a far more diverse userbase, and the programs are far more professional - which calls for more slick and professional tutorials.

Maybe the strange old ones should be archived somewhere in a museum. smile
Posted: Wed, 7th Jan 2004, 8:51pm

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mediamaffia

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Yeah I know you have smile - hence the *quotes* wink

It's just I wouldn't want you guys to lose your sense of humour - and other things that make you the top guys you are - evident since the start of this journey - just because you have to be seen to be *professional*.

As for chromi turning out to be better than expected, well that is good news for us users (regarding price) and testement to yourselves of what you are capable of creating - we owe you a BIG dose of gratitude and support for this - and maybe when we are all complaining when your software is selling for over £500 we will look back on these days with fond memories lol

x
Posted: Wed, 7th Jan 2004, 9:07pm

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Joshua Davies

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Our vision was always to work towards offering some quality tools at a reasonable price. With the new applications we are taking another step down this path.

We have realised that in order to maintain the company and website that we might need to make some more expensive software but in most cases I think this will be down to licencing. Like AlamDV1 and 2, the new applications state in the user agreement that if you are making something to be distributed then you need a give a small credit to our website and software in your credits.

There has never really been any point offering a professional licence before as no professionals were really going to be using AlamDV for a tv commercial or anything. We expect the new software will be used increasingly in commercial applications which will require a different licence.

That way we can keep it super cheap for most film makers and make a little more profit (but still keep things cheap) where our applications are used professionally.
Posted: Wed, 7th Jan 2004, 9:14pm

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b4uask30male

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I've learnt something in my years and this is true.

You could sell something that's good for a cheap price eg: £50
A few people will buy.

You sell the same good product for £300 and more people will buy, the only thing I put it down to was people believe the more it costs the better it is.

I'm sure every single one of us wouldn't mind paying the extra, inc me.
Posted: Wed, 7th Jan 2004, 9:23pm

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Simon K Jones

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The problem then is that there are several people here that simply couldn't pay those kind of prices. I'm thinking all the young FXhome members, who are just starting out down the filmmaking route. It's an expensive enough hobby as it is. But I know exactly what you mean, there is occasionally a slight distrust of cheap software.

I guess it comes from all the cheap software out there that is nasty. Gives everyone else a bad rep. Then again, there's just as much expensive software that is similarly poor.
Posted: Wed, 7th Jan 2004, 9:33pm

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Gerd

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So will I be able to download Cromanator at 12:01 tonight?
Posted: Thu, 8th Jan 2004, 2:09am

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Mr_E_Man

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b4uask30male wrote:

I'm sure every single one of us wouldn't mind paying the extra, inc me.
Don't give them any nasty ideas! wink
Posted: Thu, 8th Jan 2004, 2:25am

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Michael Suzor

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I for one am looking forward to this program. I have bought some very high priced programs (Avid, Premiere,...etc) and found the way they key composites to be less than spectactular from time to time. From the clips of the Marine thing you posted I'd rate Chromanators "potential" quailty the be equal to those programs. I'm sure it'll take me awhile to learn to work it...... but I feel I'll have a great time doing so. (Hell it can't take as long as it did to learn After Effects)

Last edited Thu, 8th Jan 2004, 4:20am; edited 1 times in total.

Posted: Thu, 8th Jan 2004, 4:09am

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CX3

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I wish i was a windows user so i could get chromanator 2morro... Wait what am i saying... no.. no i dont... ha ill gladly wait wink
Posted: Thu, 8th Jan 2004, 4:11am

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Brettsta

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Hmm.. 50 minutes till chromanator, or am i mistaken?
Posted: Thu, 8th Jan 2004, 4:14am

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Marek

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It's been Thursday in England for 4 hours. biggrin Soon my friend, soon. The revolution is upon us. We must hold off these final hours. Be strong. Be strong...
Posted: Thu, 8th Jan 2004, 4:27am

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Kid

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Yeah the csb team wern't all sitting around a big red button waiting for midnight! razz
Posted: Thu, 8th Jan 2004, 4:28am

Post 63 of 131

anonymous

Kid wrote:

Yeah the csb team wern't all sitting around a big red button waiting for midnight! razz
lol
Posted: Thu, 8th Jan 2004, 4:32am

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Michael Suzor

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[quote="Anonymous"]

Kid wrote:

Yeah the csb team wern't all sitting around a big red button waiting for midnight! razz
lol[ I did the LOL Kid... Was on my e-mail page and it did't say it was me
Posted: Thu, 8th Jan 2004, 5:01am

Post 65 of 131

Brettsta

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Its midnight here in the us, so its just a matter of time!
-------------------------------------

Are you guys using alamdv 3 to do your promo?
Posted: Thu, 8th Jan 2004, 7:40am

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Redhawksrymmer

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Just wondering, the time is 08.40 here in Sweden and 07.40 in the UK so when will it be released UK time?
Posted: Thu, 8th Jan 2004, 9:15am

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Joshua Davies

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As I said before our release dates are all American. We hope it should be ready in the next 12 hours.
Posted: Thu, 8th Jan 2004, 9:21am

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Redhawksrymmer

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OK, great!
Posted: Thu, 8th Jan 2004, 10:47am

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NoClue

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schwar wrote:

As I said before our release dates are all American. We hope it should be ready in the next 12 hours.
Grrrrr twisted Bloody Americans!

Whatever happened to the Great British Empire?

Hehe biggrin only joking wink


NoClue
Posted: Thu, 8th Jan 2004, 12:46pm

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Marek

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Heh, believe me, we want it to be British based as well razz
Posted: Thu, 8th Jan 2004, 2:02pm

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Redhawksrymmer

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I just can't wait!
Posted: Thu, 8th Jan 2004, 2:15pm

Post 72 of 131

c R a Z y

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you guys in CSB team are really industrious! That`s good for instance...., smile Good team work!
Im just going to buy AlamDV2 in this week, and Chromanator later....., biggrin


-------------------- c R a Z y -------------------------
Posted: Thu, 8th Jan 2004, 2:40pm

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wpl

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one quick question....
Say I ket out myself and put me in a CGI background will I be able to add shadows to myself in chromanator?
Posted: Thu, 8th Jan 2004, 5:31pm

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rmw

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You probably will (By duplicating your keyed footage and then squashing it so its on the floor, after you have mabe it black).But it will look alot better if you do the shadow while you are doing the cgis.
Posted: Thu, 8th Jan 2004, 5:37pm

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cool1967

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cantaclaro wrote:

Holy crap Tarn that is awesome. Far better than I could have imagined. Though I do wish that you guys would release the Mac Version at the same time as the windows version I completely understand. Keep up all of the great work and hurry up with the Mac Version wink

Canta unsure
Posted: Thu, 8th Jan 2004, 7:23pm

Post 76 of 131

FiveIronFrenzy

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WOW looks good. So you can correct bad lighting, and stuff with CHROMANATOR?
Posted: Thu, 8th Jan 2004, 10:31pm

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RafalK

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If Chromanator is being released based on US time, could you tell us which time zone you are going by? It's 16:30 Central Time.
Posted: Thu, 8th Jan 2004, 10:33pm

Post 78 of 131

anonymous

Yea! I've been hitting refresh all day!
Posted: Thu, 8th Jan 2004, 10:34pm

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Marek

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Soon my friends, soon. Check back every hour. Hopefully it will be soon.
Posted: Thu, 8th Jan 2004, 10:36pm

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Joshua Davies

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Hey guys, I think its going to be tomorrow at this rate. We are nearly there, just sorting the Render dialogs and the last bits of the installer. We've been working 19+ hours a day here at CSB. I'm going to get some sleep then finish it off tomorrow morning for release tomorrow. Hopefully my cold will get better for tomorrow as well with a bit of luck..
Posted: Thu, 8th Jan 2004, 10:41pm

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Magic_man12

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Hey

Usually when companies release something, in my experience, they mean at 12:01 that day, or in a stores case, when it opens. You dont see a product come out in a store in the middle of day.

I think CSB needs to be straight with their community and stop getting peoples hopes up (ex: "i've been hitting refresh all day")

Maybe be SPECIFIC on when it will be available for download....as i had thought (im assuming its not only me who thought 12:01 and there are two posts that make reference to midnight for download...)


It is highly unlikely that someone would think "evening release" when they hear its being released on a certain day. Usually that means as early as possible that day.


*edit* (as schwars post happend just b4 i sent mine in and didn't read that yet)



I think CSB may lose out on a lot of business in the future. "Jerking" around their custumers like this is NOT a good thing for a company who is still trying to become "huge".

I can understand delays etc etc etc etc. But like I said the last time it was delayed. DONT SET A RELEASE UNLESS YOU ARE SURE IT WILL COME OUT THEN!
You should set a release that will give you LOTS of time. Instead of saying "It will be ready thursday" you should have said "It will be ready Saturday". Then release it Friday and people will be like YOO!! and all happy etc etc.

I'm sure i speak for ALOT of people when I say im disapointed in CSB and putting trust in what their company says is becoming very difficult.

-MAGIC

Last edited Thu, 8th Jan 2004, 10:47pm; edited 1 times in total.

Posted: Thu, 8th Jan 2004, 10:42pm

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RafalK

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Will the trial version still be ready on Sunday? I am in desparate need of this software to finish a project that I have stalled for the last 4 months but as a cautious type of a guy I would like to play around with the trial version for at least an hour or two.

Anyways, better get some sleep Shwar, as a programmer myself I know how logic disapears when the fatigue sets in.
Posted: Thu, 8th Jan 2004, 10:46pm

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er-no

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Magicman - At least we have been kept uptodate throughout the release process, I myself am eagerly awaiting the final release of the program!

I understand your comment and frustration completely, and I hope when we all finally get our hands on Chromanator we'll be extremely happy with the result and forget the original delay and then this extra night!
Posted: Thu, 8th Jan 2004, 10:49pm

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Magic_man12

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Oh i TOTALLY understand delays - im not really frustrated really, im just saying its not good business for any company to do this.

Its great at least we are kept up to date. Other companies srew themselves more by saying nothing at all.

I hold no grudges nor am i angry with CSB - i would LOVE to see their company become as big, if not bigger than adobe one day. If i didn't like them or something i wouldn't be here wink If anything im just trying to offer some sort of advice to them to help them in the future.


Sorry if i make anyone mad with my comments


-MAGIC
Posted: Thu, 8th Jan 2004, 11:00pm

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Brettsta

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If its not out by early tomorrow, I dont know what I'll do. crazy Is it gonna be like this for all of th eproducts?
Posted: Thu, 8th Jan 2004, 11:03pm

Post 86 of 131

er-no

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Brettsta wrote:

If its not out by early tomorrow, I dont know what I'll do. crazy Is it gonna be like this for all of th eproducts?
I would hope not. smile Chromanator has seemingly been hit with a few problems during the production process, and with the initial delay out of the hands of the team it was really just badluck at first and now its only a mere less than 24 hours away from release. Yay!

I'm sure their wont be a delay with the future programs! I hope not smile I'll be too excited about alamdv3 biggrin
Posted: Thu, 8th Jan 2004, 11:27pm

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Serdar3500

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I would think there's only a select few people here in the FXHome.com community that really need Chromanator to finish a project or what not. The rest just want something to fiddle around with. These delays shouldn't be a big deal.
Posted: Thu, 8th Jan 2004, 11:32pm

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Brettsta

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How often do you see programs coming out in the middle of days? I just dont really get whats going on. Everyone who preorded Chromanator obviously wants it bad for something. I want to do a project with it. Many people wanna test it out too. Early tomorrow, is fine by me... But anyday after and Ill be a little bit, maybe more upset. Go by GMT, its ahead wink
Posted: Thu, 8th Jan 2004, 11:38pm

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Serdar3500

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Keep in mind they are not exactly releasing a product to a CompUSA or Best Buy. Chromanator is a product being released on the Internet. Had they been releasing Chromanator in a retail store, I too would be some-what upset however, that is not the case.
Posted: Thu, 8th Jan 2004, 11:46pm

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JasonSly

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If I logged on to the page and found Chromantor waiting to be downloaded today, I probably would've fainted. I never would've expected it by today and I can't imagine how anyone else would expect it. I've long stopped getting my hopes up; if it shows up great, if not...well I wasn't really expecting it today. I've also stopped getting frustrated at the delays, I stopped after the delay on May 26th, a month after the first projected release date. Now I just find it hilarious, like a running gag in a sitcom. Or for those trigonometry inclined, those lines that when graphed, approach the X-axis and get closer and infinitely closer but never reach it.

After the 8 months of "tweaking and finalizing" following the April date, I wonder what kind of program we would've had then! If they say it'll be out in an hour, I'm not even thinking about looking at the computer until 3 hours later.The constant release date shifting coupled with the "coming just around the corner" attitude just cracks me up. Like Magic_man said, you've already delayed it 8 months, just say it'll be ready Saturday, or next Thursday, and surprise us!

Before everyone jumps at me, am I gonna buy it the first chance I get? You bet! I've had AlamDV2 since it was released and look forward to AlamDV3 and Digigrade, I'm a strong supporter of CSB. I just enjoy them at a comedic level as well as a film making level.
Posted: Thu, 8th Jan 2004, 11:53pm

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Movie_Manic

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i am going to be very careful with what i say here, as b4 when i just typed what i thought, i was flamed and didn't post anything for a while. i understand that you want the program to be as good as possible for us when it finally is released, but this quite frankly isn't good enough. some of the delays i can quite clear understand. Now i might start showing my age on these forums when i say that i can remember back to the first posting about the new website. i have just looked through the archives and found that the original release date was 21 April 2003, when the new website launched. then if i remember correctly the computer that you were working on melted
There is going to be a slight delay in getting the sneak peek of Chromanator, DigiGrade and AlamDV2.5 ready for you guys, as one of our main computers got somewhat over-excited a couple of days ago and melted all its innards to one another.
The problems have already been fixed, but it has delayed us a little with regard to the preview of our new products. Thanks for all your patience, and we promise to have some juicy details for you as soon as is humanly possible!. i find it hard to believe that you don't have back-ups, but i can understand that you may have done a fair amount of work between one back-up and the next, but i can't see that it would require another 8 months to recover it. then you say that the program will be ready the 29th December, and have taken money promising the service to be provided on this date. then a few days before that date you tell us that it won't be ready because the finances were due before they had told you that they wanted them, (alothough i think that you phrased it a bit better than i have) and so the one person that was working over christmas had to do that instead. i can understand that, if they were to close you down we would see none of the programs ever, and have to pay a lot more for something that does the job a lot slower. but even if 1 person worked over the entire 3 days of christmas (why? i personally wouldn't blame anyone for taking a long break over christmas and coming back refreshed.) still counting for the requirements of eating sleeping and toilet breaks, has not been recreated by the work of three people in 2 weeks. and now the latest release what happens
Hey guys, I think its going to be tomorrow at this rate
and when was this yesterday, early this morning when we were first waking to try and get Chromanator, last night just when they finished working on it, 10:36 PM on the night of the release. this is just not right, please, if something isn't perfect tomorrow, release a BETA test so that we have something to play with, give it to those who have pre-ordered. please i beg of you, we have been waiting 8 months for the release of this program, please let us see it.

i am sorry if this post seems negative and anti-CSB, i don't really mean it that way. i love this company and this great community. you are the reason that i am studying what i am studying a university and i love the way that you are creating great programs that, like B4Uask... said earlier you could sell for 6 times what you are easily, and still have customers but don't because you know that some people who want to participate in this hobby simply can't afford that price, I know that if you did i wouldn't be able to buy it. please set goals that can be acheived without the need for sleep deprevation, or starvation.

i also apologize for making this post so long, but when i started typing i found it difficult to stop, i needed to vent this to some or i would blow up. i also thank anyone who has read this post all the way down to this point. and let you know that i would do the same for your posts.
Posted: Fri, 9th Jan 2004, 12:19am

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sidewinder

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well put. Schwar, you should anounce a longer release date and just take the hit of dissappointment. It's not worth it hurting yourself over a program like this...
Posted: Fri, 9th Jan 2004, 12:25am

Post 93 of 131

averagejoe

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I am not trying to be little the points Movie_Manic made but I have a few too...

First and foremost the orginal release date was changes by months because the CSB Team came up withe the need to develop thier G6 engine instead of waiting. Then all the next generation apps would have that foundation.

The original release if I remember did not include this new and improved engine. Because of that change ALAMDV2.5 would never be made and put ALAMDV3 on the list of possibilites. I get the feeling that the encarnations of the G6 engine has taken up alot if not most of the time in the past 8 months. even though I do not do the level of coding these blokes do I do a bit of programing and can understand the long delays and the need to seemingly start over sometimes. That is the nature of development. I work in a IS/IT enviroment and I have learned 9 times out of ten deadlines are set for meetings and graphs for the managers to look at and feel assured. These deadline rarely get met. There is always an unforseen event or issue that makes the coding process be rethought and started again in some cases.

Secondly and realted to this. The CSB guys have always been optimistic and just as zealous as we endusers are to get things done. But when problems arise they are always bluntly honest and do not try to smooth things over and try to decieve us. Where I work, some managers take up all there time covering their asses and lying the whole way to keep from admitting they have failed to meet the expected time frame. CSB has always let us know as soon as it is apparent to them that they have fallen short.

Thirdly, I would rather wait and have a more perfect encarnation of an app then have a half finished one that never works right. The frustration of waiting is easier than the frustration of having it and wondering why the FREAK it is not working. I am not saying I was a bit disappointed today but it did not ruin my day.

CSB has always been up front with me and bends overbackwards to help we endusers out. I have seen them in action making very hard decisions to make endusers happy. I have seen them say and do things that are unheard of with any other company that is trying to do what they are doing. I am starting to stray a bit so I will go ahead and close.

Things will work out. They wont let us down. They are too stubburn and driven to let us down biggrin

PS sidwinder is right. CSB- Don't kill yourselve guys. Get some rest
Posted: Fri, 9th Jan 2004, 1:16am

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BDOG

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CSB are no multi-national conglomerate and it shows but I am sure they have learnt much through this process. We all know they are talented and hard working people and I will bet my last dollar the releases of the next products will be managed much better.
Posted: Fri, 9th Jan 2004, 1:16am

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montego

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Definitely some good points here. I never had a problem with all of the work that went on in the past year. I program web/database apps for our company, and I know that probably once the guys got their fundamental G6 engine down, they were probably saying "Hey, now we can add this feature, and this, and this" always trying to make the best product possible.

However, I don't think it is a good practice to finally announce a release date, take pre-orders, and then miss the release date, and then the second release date. Like many have said here, it probably should not have been announced uintil it was in the can, and at some point you just have to stop, and release it. But I figure the guys have learned from this and will not announce future products so far in advance.

I think it would be pretty good to just login to FXhome sometime in July and out of nowhere see this announcement:

MASSIVENATOR
NEW from FXHOME
Create armies, stadium or riot crowds that YOU control - in MINUTES!
pre-order now for release August 10th

What I mean is, the existence of MASSIVENATOR is not even known to us until it is ready for release. Then the FXHOME guys don't have to go through hundreds of messages a year in advance from users wanting to know when it will be released.

Anyway, I'm still excited and can't wait to check out Chromanator.
Posted: Fri, 9th Jan 2004, 1:18am

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Movie_Manic

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averagejoe wrote:

The CSB guys have always been optimistic and just as zealous as we endusers are to get things done.
don't i know this one from personal experience. live video links, easy as pie, if they gave me and my friend 6 hours plus to get the damn thing working. sorry point from my past, it is getting too late to make words that make to much sense.

i know that CSB have tried to tell the truth as much as possible, but there have been times when they have let us go for weeks on end not knowing anything, unless we could collar someone in the chat room, or they weren't too busy working to reply to a PM.

again as i know that these words don't carry the same emotion that i am trying to emit with them, just the feelings that people read into them, i said the things that i said in this and my previous topic, and any future topic on this subject, as a kind of frustration after looking forward to a good looking program that i have been looking forward to for 3 months less than a year now, that i suddenly find will "probably end up tomorrow". these words aren't venomous, nor angry, nor do i mean that i am the only person feeling this way (a lot of arguments start like that).

please release something today. and let us know in big flashing letters as i will be very tired and might need the extra help to read later. sdfgjj. see my sense of speeling is gone noow, stop being such an addictive forum and let me selep.
Posted: Fri, 9th Jan 2004, 1:43am

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Bowie

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I don't mind the delay, but I'm sure there are those that wish they had the money they spent on the pre-order. If I were short on cash, that would be my only issue. For all those who are so eager for this, just shoot some more video. Then you will have that much more fun when you get your hands on the product.

Idea= CSB, for all those that pre-ordered, how 'bout 10 force points for each delayed day? That's a fair trade for the loan I'd say smile
Posted: Fri, 9th Jan 2004, 1:49am

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CX3

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haha, i would appreciate that
Posted: Fri, 9th Jan 2004, 1:54am

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Brettsta

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i'm sure everyone ordered chromanator would be, althought does force realy matter. No. I'm hoping to come home from school at around 19:30 england time I think, 2:30 pm EST, and go on my computer and download Chromanator. That would be great smile
Posted: Fri, 9th Jan 2004, 2:00am

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voiceoverwizard

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I must say that I do mind the delay. I had no reason to think that Chromanator was coming out today until you made yet another announcement about it, telling me so. I don't mean to be rude, I mean I willingly placed my advance order for the program. However I don't like being told that it is coming then having the rug jerked out from under me, only to be told again and of course again, the rug yanked out from beneath my proverbial feet. WHY? Nothing forced you to give us a release date. No one would have known the difference if you had not said it was coming out Thursday, so why did you? I would suggest you get this program worked out to a 100% release ready version with ALL the I's are dotted and the T's crossed and then, and only then give us a release date. That way any "unforseen" problem would have already occured and been solved before we even know about it. Remember the boy who cried wolf was just another little boy until he started crying wolf.
Posted: Fri, 9th Jan 2004, 2:23am

Post 101 of 131

AndrewtheActorMan

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I am sorry, but i also mind all these delays. Sure, thing happen and things go on, like for example, my movie Christmas Cheer had to be cancelled due to homeland security reasons..heh, dont ask...

But really, these delays are just over and over. I wasn't even a member of FXhome when this first release date came along. It seemed that Chromanator had just gotten introduced.

But all these release dates are just strange. To be honest, i am GLAD i preordered, at least i got a discount on this program. And Bowie, the force idea is good for people who want force...i want a program that i got for christmas and my dad paid 80 dollars for.

Not trying to be mean, but sorry...


Andrew twisted
Posted: Fri, 9th Jan 2004, 4:52am

Post 102 of 131

av11d

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I, too, am a programmer. I have to say that releasing a premature version of Chromanator would be the worst possible scenario for the CSB team. I created a really great program once, but released it prematurely. The media got hold of it, liked it, but bashed it for its incomplete features and bugs. I lost a lot of customers because they wouldn't even download the v1.1 update because the v1 was so buggy. A premature release of Chromanator would be severely detrimental to say the least.

I know everyone is anxious to get there hands on it. It will come, believe me. I remember waiting about a year for AlamDV2! But I have to say it came polished. In this hour of darkness (well, it's nightime here), you need to just be patient. The sun will rise soon and the chromanator download link will creep on to the fxhome main page.

Let's not forget, that CSB is offering you a free service right now by hosting these wonderful forums. Day in and day out I see peoples' questions about filmmaking, special effects and software being solved. I've learned a lot about filmmaking from these forums, and I know a lot of you have too by looking at the progression of your movies throughout the months. Let's say thanks for hosting these great forums by just being a little more patient.

I still don't understand how this is the sixth generation engine though. It kinda went from 1 to 2 to 2.5 to six razz
Posted: Fri, 9th Jan 2004, 4:56am

Post 103 of 131

Brettsta

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Rating: +1

g3 4 and 5 are owned by apple wink
Posted: Fri, 9th Jan 2004, 5:14am

Post 104 of 131

sidewinder

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Clever.
Posted: Fri, 9th Jan 2004, 5:22am

Post 105 of 131

Aculag

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I think everyone needs to just quit bitching about it. The program is done when it's done. We all know it'll be worth the wait, and there's no way anyone could possibly NEED it so bad that they're willing to get upset over it. Sure, it's unfortunate that the delays have happened as they have, but get over it. Now, if it's not released until next month, or a long time from now, then I'd start fretting, but it's only been a little over a week since the original stated release date. Maybe it's just me, but I don't think all this complaining is helping.
Posted: Fri, 9th Jan 2004, 5:35am

Post 106 of 131

Magic_man12

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Aculag i agree with you with the over a 1 week from the release date - no need to fret. BUT they then said it would be out thursday....and then said no....now saying friday..... So being upset should be understandable. I'm sure no one would care that much IF no one said anything about thursday in the first place.

oh well

sh*t happens

-MAGIC
Posted: Fri, 9th Jan 2004, 7:39am

Post 107 of 131

Joshua Davies

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Rating: +2

Hi Guys,

Just to defend ourselves a bit although we are really sorry for being so late.

Imagine that you've just made your second fan film with your friends, it took you a few months to make and edit in your free time and didn't have that much planning.

Now suddenly, for your next film, you go from a 10min short to feature lenght and you want a professional script and actors. You also need a budget to pay for everything so you're going to have to get some financial backing. You don't think you can do the effects yourself so you need to hire a company to do that. Soon you're talking years of development and a lot of stuff gets a little beyond you.

-----------------------------------------------------

AlamDV2 was coded pretty much by me alone, its maybe 280 pages of code. We used as many standard bits of code as we could, hence the poor media support and the jaggie rendering. It took me about 3 months on-and-off to code and cost the company about $20,000 to make.

Chromanator is coded mainly by myself and Tim and is maybe 2500-3000 pages of code. We coded the render engine, the graphic filters, the media support all in house. It has taken over a year to code full time and has cost our tiny little company a lot more money than we have made from AlamDV2 - this means we have investors and therefore people we need to keep happy. It is a big jump.

We went far beyond the original spec with Chromanator, but we feel we had to otherwise it just wasn't worth it. We don't want to hang around as the "cheap" option, we want to be the powerful AND great value option. We want CSB and FXhome.com to have a great future.

We are so thankful for the support you guys have shown us and we find it really hard going when release dates slip. Even if you are angry with us you can be sure we are doing our very best to get this thing done. We will also try our best to get better at predicting release dates and problems.

As for Chromanator, we will be doing our best to get it up on the site today.
Posted: Fri, 9th Jan 2004, 7:57am

Post 108 of 131

Bowie

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Okay, the force idea may not be the good idea I thought I had. But, it is better than whining everyday! i thought it would pacify the users somewhat. Yes we pre-ordered it, but if Chromanator is "all we hope for", "all I want", "All I wish for" and can't live without, then we need more in our lives anyway. Everyone take a breath. Many of us are young, maybe spoiled, and never worked in a professional industry where deadlines are made and missed EVERY DAY. Yes, I want it, but nagging the team to do it now, do it right, gimme gimme gimme, is only going to make it harder for them. If I were on their team, I'de be throwing my hands up and screaming "screw these damn kids. I'm working my butt off here!" I refer all of you do a previous post:

http://fxhome.com/forums/viewtopic.php?t=11469&highlight=

and I respectfully resign myself to waiting for a polished product that I will enjoy, not one that I will complain about because it was rushed.
Posted: Fri, 9th Jan 2004, 9:16am

Post 109 of 131

Cogz

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Yes, we're all feeling terrible about the delay, as Schwar mentioned earlier:

schwar wrote:

Chromanator is coded mainly by myself and Tim and is maybe 2500-3000 pages of code. We coded the render engine, the graphic filters, the media support all in house.
For my side of the program I have had to get to grips with various application interfaces such as QuickTime and DirectShow, which will provide support for importing and exporting a much wider range of video. Create an OpenGL render engine which renders all the objects and masks off-screen with full antialiasing, leaving behind the old system currently used by AlamDV2. Allowing PNG and TGA 32-bit image import and much more which I am unable to disclose here...

I have strived to find the most efficient way to do this, yet maintaining the highest image quality... and simultaneously making the same thing work on the Mac that will be incorporated into the Mac OS X version, which will be appearing in the near future. It has been much more work to create the G6 engine than we originally thought, as we want to make Chromanator/ AlamDV3 and DigiGrade professional tools for this community.

I’d like to personally thank you for your support and hope you will all enjoy the much needed improvements. I look very forward to seeing all the movies.

- Tim
Posted: Fri, 9th Jan 2004, 12:20pm

Post 110 of 131

Andreas

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andreas sais: It can take a month more, I don't care, But make sure its a good program and you r healty! From what I heard in the chat this night! A dealine is a deadline, but not worth you helth!
Posted: Fri, 9th Jan 2004, 1:34pm

Post 111 of 131

Morris Boris

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Tarn wrote:

Chromanator RC1 for Windows 2000/XP
Not for Windows 98?! cry
Posted: Fri, 9th Jan 2004, 1:39pm

Post 112 of 131

Joshua Davies

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Nope, Windows 98 is far too old and out of date for us to give technical support to now. Things like Premiere Pro actually state that only XP is recent enough. We are happy to support Windows 2000 and XP but we can't support older operating systems. Saying that it might run just fine on Windows 98/ME.
Posted: Fri, 9th Jan 2004, 1:46pm

Post 113 of 131

pboniface

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<Joke>
Any plans for a Linux version
</Joke>
Posted: Fri, 9th Jan 2004, 4:52pm

Post 114 of 131

Exclamation

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Someone in chat just said it'll be tommorow before it is out, this true? If so, I must have missed/mis-read a post.
Posted: Fri, 9th Jan 2004, 6:22pm

Post 115 of 131

FiveIronFrenzy

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Looks great!
Posted: Fri, 9th Jan 2004, 7:10pm

Post 116 of 131

anonymous

hey Schwar - you said:


AlamDV2 was coded pretty much by me alone, its maybe 280 pages of code. [SNIP]
We went far beyond the original spec with Chromanator, but we feel we had to otherwise it just wasn't worth it. We don't want to hang around as the "cheap" option, we want to be the powerful AND great value option. We want CSB and FXhome.com to have a great future.
[SNIP]
Can I repost your comment in some other forums? Intact that is - not like my little [SNIP] above. I think it is is awesome and just want to help spread the word.
Posted: Fri, 9th Jan 2004, 11:19pm

Post 117 of 131

BDOG

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Any more info on a release date? Please.
Posted: Fri, 9th Jan 2004, 11:24pm

Post 118 of 131

AndrewtheActorMan

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BDOG wrote:

Any more info on a release date? Please.
later tonight
Posted: Fri, 9th Jan 2004, 11:25pm

Post 119 of 131

Movie_Manic

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I can see that the delay is at least until after the weekend, although this might not be the case. i am having a bad day and would like to share with you the events that have occured.

first, my thoughts on the delay. It sucks, if you had any doubt that the program might not be ready by thursday then don't say thursday is when it will be ready. I understand that i might be a small problem that you can't see taking along time, but if you are anything like i, or my uncle. are then you will not release the program until it is as perfect as possible. If this is not doable by thursday say saturday, and then when you pull it off on friday, you can release it early and we will praise you hard work getting it out before you said you would, rather than being upset that you haven't managed.

Second, you could still have released the video footage when you did and more focuses, and that would improve interest in the program and make more people see how good it will be, not how late it is.

Third, and totally unrelated to CSB, i would like to air my problems with my Dell laptop, between thursday and sunday last week i was exchanging e-mails with dells tech support about the faulty hard drive that i have in my 8 month old laptop, which cost about £2000. on wednesday, having had no reply since my final e-mail on sunday, my mother and i agreed that we should phone them, after nearly half an hour of listening to music, we get through to someone that tells me the first thing to try is removal of the Hard drive, and then putting back in again. after twenty minutes of being told where the Hard drive screw is located i find it at the other end of the laptop and do as he says, when i turn it on i get the same error message that i described to him in the first place, this time i read it to him word for word, and he confirms that the hard drive is faulty, after a short anime-style collapse, i book for a replacement to be shipped the day after tomorrow, for anyone following that woulf be today. i am rather busy at the moment as i return to university in bradford this coming thursday, but agree that i will wait in for him. unable to tell me when he will call, i guess that it could be anytime between 8:00 am and 6:00 pm, as it says on the invoice for the computer, and when he hasn't arrived at 5:00, my mum, who has just arrived home after work, phones dell tech support and finds, after a 45 minute phone call, that the part they ordered was wrong, and was cancelled, but the correct part wasn't ordered, and therefore i wasted the entire day doing nothing, when i could have done the other things that i need to do before returning to Bradford. the correct part will arrive on Tuesday, and by then i hope to be able to load chromanator as one of the first programs.
Posted: Sat, 10th Jan 2004, 12:28am

Post 120 of 131

no_hole

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Give the CSB team a break. Sure the delays are not what you hoped for but i'm sure you can wait another day or so for a profesional program at less than half the price. I say take as long as you guys need, we can wait. wink
Posted: Sat, 10th Jan 2004, 1:46am

Post 121 of 131

BDOG

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No offense to you guys above but I would prefer an answer from someone that works for CSB Digital not you punters speculating its "later tonight" or "after the weekend" or "take your time".

I know you guys are hard working, honest and a small team. That is why I am not upset at the delays. HOWEVER normally I would not stand for being charged for a product on the basis it will be delivered by Dec 29 to be still getting excuses today (10 Jan). (The saddest of which was "oh the release times are American times". If this was DELL (as above) and not CSB I would be kicking their ar$e right now.

In normal business practise if you take advance orders you dont actually cash the persons cheque (or bill the credit card) until you are ready to deliever.

I do not think its unreasonable to expect at least another email to the pre orders explaining the delays and when you expect to deliever. [/quote]
Posted: Sat, 10th Jan 2004, 2:28am

Post 122 of 131

MaineMike

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It's been some time since I've been to the CSB Digital website. Great new name and great new look. The website is well designed and very professional.

Looking forward to AlamDV3 for OSX - will upgrade immediately. I still have AlamDV1 and DV2 and have used them for some fun projects.
Having seen the sample of Chromanator, I know I'm going to want that as well.

Keep up the good work, it's showing!
Posted: Sun, 11th Jan 2004, 10:04am

Post 123 of 131

ilykdp

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sad when i click on the video links, it opens with windows media player but says there is an error! what do i do!!!???

I very much want to see the video examples!!!

ILYKDP
Posted: Sun, 11th Jan 2004, 10:19am

Post 124 of 131

BDOG

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Do you have the DIVX codec. If not download it.
Posted: Sun, 11th Jan 2004, 11:19am

Post 125 of 131

Joshua Davies

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Sorry for the extra day that was added, we had a nightmare tracking down a last few bits and bobs.
Posted: Sun, 11th Jan 2004, 11:14pm

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CX3

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what are we looking at for the release of the Mac version??? any idea??
Posted: Sun, 11th Jan 2004, 11:22pm

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ssjaaron

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ya i want to get an idea about when it is comming out. it would be nice to know, and is always comforting to. wink
peace out
Posted: Sun, 11th Jan 2004, 11:45pm

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cantaclaro

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The Mac version should be out late next week around Thursday if all goes as planned. So by next weekend we should be blowing the PeeCee peoples out of the water with our keys wink
Posted: Mon, 12th Jan 2004, 12:03am

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CX3

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ha, niiice...
Posted: Sat, 17th Jan 2004, 11:30pm

Post 130 of 131

CX3

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Are we lookin at the Mac version of chromanator soon??
Posted: Sun, 18th Jan 2004, 12:09am

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Aculag

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I'm having wonder about that as well....