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Can't purchase Alamdv2 - Transaction problem with CC

Posted: Wed, 7th Jul 2004, 12:48am

Post 1 of 9

XeroX

Force: 200 | Joined: 27th Jun 2004 | Posts: 9

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Gold Member

Hi ich habe heute mehrere male versucht Alam dv2 zu kaufen nur irgendwie klappt das nich alles is genau angegebn aber es kommt immer Your transaction was not accepted, please use your back button to try again hmm habt ihr vielleicht eine Lösung thx im voraus XeroX sad smile sad sad sad
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Hi I have now try to buy Alam Dv2 and my Visa Card Details are ok but there comes a Error : Your transaction was not accepted, please use your back button to try again <---- WHY ???? sad plz help me *cry* thx smile
sad sad sad sad sad sad sad
Posted: Wed, 7th Jul 2004, 1:02am

Post 2 of 9

er-no

Force: 9531 | Joined: 24th Sep 2002 | Posts: 3964

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SuperUser

You are not entering your credit card details correctly, or your credit card is not valid.

Please check all details.

Other than that, wait for a csb staff member to respond.
Posted: Wed, 7th Jul 2004, 1:05am

Post 3 of 9

XeroX

Force: 200 | Joined: 27th Jun 2004 | Posts: 9

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Gold Member

whats a csb staff member???
Posted: Wed, 7th Jul 2004, 1:07am

Post 4 of 9

er-no

Force: 9531 | Joined: 24th Sep 2002 | Posts: 3964

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SuperUser

XeroX wrote:

whats a csb staff member???
One of the FXHOME staff members.

Tarn, schwar, malone or timbuk2.

Wait for a reply from one of them. It's 2am over here at the moment.

I'm a bit concerned, you told me last night in the chatroom you had brought the program two weeks ago and wanted plugins. Are you using a valid credit card?
Posted: Wed, 7th Jul 2004, 1:10am

Post 5 of 9

AndrewtheActorMan

Force: 1859 | Joined: 31st May 2003 | Posts: 1477

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Gold Member

Are you trying to steal from another credit card user? Fruad...

Not implying anything, but its a bit strange...anyway, i am sure a FXHOME/CSB admin will be glad to help..the whole thing about alamdv in the chat is a bit strange, but what ever..

Andrew biggrin
Posted: Wed, 7th Jul 2004, 1:30am

Post 6 of 9

sfbmovieco

Force: 2354 | Joined: 19th Mar 2002 | Posts: 1552

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Gold Member

Make sure the name on the credit card is exactly the same as the one you are entering on the website. Also, if you have moved make sure the address you input is the same as on the card. In other words, the address you get the bills for the card for should be the one you input. Lastly, make sure the card is activated.
Posted: Wed, 7th Jul 2004, 10:03am

Post 7 of 9

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

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FXhome Team Member

Everyone else has pretty much covered it. The FXhome shop is working fine, so if the transaction is not working it must either be a problem with your card, or with the information you're entering.
Posted: Wed, 7th Jul 2004, 10:20am

Post 8 of 9

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

Also note that Netbanx ban your IP after too many unsuccessful attempts in a row. Unfortunately they don't tell you when you are banned on the webpage, but you have to wait a few hours before you are unbanned.

It might be worth trying to pay via PayPal instead. Or theres always the mail order method
Posted: Wed, 7th Jul 2004, 11:04pm

Post 9 of 9

XeroX

Force: 200 | Joined: 27th Jun 2004 | Posts: 9

EffectsLab Lite User

Gold Member

Now i had alam dv2 thx smile the card number was false (two numbers are false) thx XeroX smile)) smile)) smile smile smile smile smile