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Chromanator Will Not Accept Key

Posted: Sat, 18th Dec 2004, 3:36am

Post 1 of 5

Denise CookXClam

Force: 395 | Joined: 8th Jun 2003 | Posts: 148

EffectsLab Lite User

Gold Member

i transfer chromanator from my desktop to my pc. so i hooked up my external hard drive and transferred the chronmanator.csb key to my laptop. after downloading a NEW chromanator installer from Fxhome.com and running it, it said "There is something wrong with you version of Chromanator. Please download the latest version from FXhome.com"

so what is wrong?? i have the most recent version, so is it something to do with the key then? is there any way to be sent a new key?

thanks
Posted: Sat, 18th Dec 2004, 3:37am

Post 2 of 5

Hybrid-Halo

Force: 9315 | Joined: 7th Feb 2003 | Posts: 3367

VisionLab User VideoWrap User PhotoKey 3 Pro User MuzzlePlug User PowerPlug User FXpreset Maker Windows User MacOS User

SuperUser

You can request one from the key resender here;

http://fxhome.com/support/keyresend/keyresend.php

Which will work smile
Posted: Sat, 18th Dec 2004, 8:35pm

Post 3 of 5

Denise CookXClam

Force: 395 | Joined: 8th Jun 2003 | Posts: 148

EffectsLab Lite User

Gold Member

okay, welll i requested the new key, was sent one, and the same problem is happening. it asks for the key, i find it and then it says, "There is something wrong with your version of chromanator. Please download the most recent version from Fxhome.com". even though i have the most recent version!
Posted: Sat, 18th Dec 2004, 10:32pm

Post 4 of 5

Kram1563

Force: 1360 | Joined: 29th Apr 2002 | Posts: 388

EffectsLab Pro User Windows User

Gold Member

This happend to me a number of times before, i had real trouble with getting chromonator to run. Try deleting everything from the chromonator install including the install file itself, download it again and try it that way. Mine works fine now but i had the same problem from the way you have described it.
Posted: Sun, 19th Dec 2004, 5:09pm

Post 5 of 5

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

When you uninstall Chromanator, make sure you delete the Chromanator preferences folder from My Documents. Then reinstall the program.