Chromanator Will Not Accept Key
Posted: Sat, 18th Dec 2004, 3:36am
Post 1 of 5
i transfer chromanator from my desktop to my pc. so i hooked up my external hard drive and transferred the chronmanator.csb key to my laptop. after downloading a NEW chromanator installer from Fxhome.com and running it, it said "There is something wrong with you version of Chromanator. Please download the latest version from FXhome.com"
so what is wrong?? i have the most recent version, so is it something to do with the key then? is there any way to be sent a new key?
Posted: Sat, 18th Dec 2004, 3:37am
Post 2 of 5
You can request one from the key resender here;http://fxhome.com/support/keyresend/keyresend.php
Which will work
Posted: Sat, 18th Dec 2004, 8:35pm
Post 3 of 5
okay, welll i requested the new key, was sent one, and the same problem is happening. it asks for the key, i find it and then it says, "There is something wrong with your version of chromanator. Please download the most recent version from Fxhome.com". even though i have the most recent version!
Posted: Sat, 18th Dec 2004, 10:32pm
Post 4 of 5
This happend to me a number of times before, i had real trouble with getting chromonator to run. Try deleting everything from the chromonator install including the install file itself, download it again and try it that way. Mine works fine now but i had the same problem from the way you have described it.
Posted: Sun, 19th Dec 2004, 5:09pm
Post 5 of 5
When you uninstall Chromanator, make sure you delete the Chromanator preferences folder from My Documents. Then reinstall the program.