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Chromy key help

Posted: Thu, 3rd Feb 2005, 12:31am

Post 1 of 5

Greg Webb

Force: 400 | Joined: 31st Aug 2004 | Posts: 34

EffectsLab Lite User

Gold Member

hey, when I bought chromy and I clicked to download the key it doesn't download right because it says its a HTML document, and I know thats not right, so any help would be awesome.
Posted: Thu, 3rd Feb 2005, 12:34am

Post 2 of 5

Serpent

Force: 5426 | Joined: 26th Dec 2003 | Posts: 6515

CompositeLab Pro User EffectsLab Pro User FXhome Movie Maker FXpreset Maker MacOS User

Gold Member

Right click, open with, Chromanator.
Posted: Thu, 3rd Feb 2005, 1:31am

Post 3 of 5

Greg Webb

Force: 400 | Joined: 31st Aug 2004 | Posts: 34

EffectsLab Lite User

Gold Member

dang, it doesn't work still.
Posted: Thu, 3rd Feb 2005, 2:40am

Post 4 of 5

BackOfTheHearse

Force: 2660 | Joined: 17th Nov 2001 | Posts: 1099

EffectsLab Pro User FXhome Movie Maker Windows User

Gold Member

Are you using hotmail? If so, it's difficult to download the key properly. It tries to open the key instead of really saving it to your hard drive. Therefore, try saving the HTML document, open it in notepad, and resave the file type as what it's supposed to be (.csbkey, if I remember correctly). Try either that, or forewarding the entire message to another email address that isn't hotmail.
Posted: Thu, 3rd Feb 2005, 10:06pm

Post 5 of 5

Greg Webb

Force: 400 | Joined: 31st Aug 2004 | Posts: 34

EffectsLab Lite User

Gold Member

Thanks, but obviously this is going to be a problem I get someone to come look at, thanks for your help though.