Posted: Wed, 25th May 2005, 2:03am
Post 1 of 7
Hey, Wesley here...
I have AlamDV2 but haven't used it for a while, nor have I visited the site in some time... so is it true that EffectsLab is the new upgrade to AlamDV2? If so, I have a question... when I first bought AlamDV2 I was told that I would get a FREE upgrade to EffectsLab, but on your front page it says the upgrade would cots $19.99 in Euros or $40.00 in Dollars. Now, I don't think that's fair, going from free to 40 bucks. But hey, correct me if I'm wrong about any of this and tell me what you can.
Posted: Wed, 25th May 2005, 2:06am
Post 2 of 7
This price for upgrade applies only to people who bought it before or on the 1st of January, 2003. If you bought it after that, the upgrade is free, check your e-mail, there should be a letter about upgrading. If not, make sure that you check your e-mail with the same account that you used to register here at FXhome.
Posted: Wed, 25th May 2005, 3:16pm
Post 3 of 7
Okay, now I have another problem...
I can't seem to get my 'eligibility code' via the key resender. I've tried using all of my e-mail addresses and zip code combinations (I've changed e-mail addresses several times and also moved recenlty) but nothing works. Any help?
Posted: Wed, 25th May 2005, 3:25pm
Post 4 of 7
Go to the EffectsLab FAQ forum. You'll probably have to email email@example.com
but check out the forum first
Posted: Wed, 25th May 2005, 3:30pm
Post 5 of 7
Specifically the "read me first before posting" sticky topic
Posted: Wed, 25th May 2005, 3:50pm
Post 6 of 7
Well, I sent off an e-mail describing my problem, so I hope that the issue is resolved. I think the problem is with my old e-mail address, which I beleive I might have used to purchase AlamDV2; sadly the address no longer exists. I'm sure this has happened before and I'll most likely get my upgrade soon.
Posted: Wed, 25th May 2005, 4:32pm
Post 7 of 7
Aha! Problem solved. I just discovered that I bought AlamDV2 under my Mother's e-mail address (problably because she had to fill out the credit card info) so the Key Resender works now. Thanks for trying to help, the answer was right under my nose. My bad.