more keysender issues...
Posted: Fri, 1st Jul 2005, 6:31pm
Post 1 of 7
The Keysender knows me email address, zip code, and log in name but it will not send my codes to me. I need to download the effects lab upgrade but I cant due to the Keysender. Please help.
Posted: Fri, 1st Jul 2005, 7:20pm
Post 2 of 7
If you put your email and zipcode in correctly then an email with a link to the information you need is automatically sent to you within 20 minutes, make sure to check your junk folders too.
Posted: Wed, 6th Jul 2005, 5:06am
Post 3 of 7
I am doing this exactly. My info registers in the system but it will not send me anything at all. It used to before I installed AlamDV but not anymore. I still have my old emails from FXHome about purchasing AlamDV but the keys are not on there. It tells me to go to an expired web page.
Posted: Wed, 6th Jul 2005, 6:02am
Post 4 of 7
I've alerted the Main admin team (billing and site admin) of the problem, I imagine they'll have a look at the details when they get up today. Just for the sake of making sure, have you checked your junk mail?
Posted: Wed, 6th Jul 2005, 8:40am
Post 5 of 7
Your mail server is accepting our mail without error, after that it's out of our hands. It's like putting a newspaper through your letter box, it's been delivered fine, but if your dog eats it then it's beyond our control. It might be helpful to try a different email address. If you send us your old email and zipcode and the new email you'd like us to try then we will update our database. Send the details to email@example.com
Posted: Wed, 6th Jul 2005, 1:28pm
Post 6 of 7
That would be great malone. Should I send you the message with my emails or someone else?
Posted: Thu, 7th Jul 2005, 1:19am
Post 7 of 7
and malone will get the messages