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change email

Posted: Wed, 24th Aug 2005, 4:58pm

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SGB

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If I changed my email address, and am getting a new computer, how can i get the key resender so I can load effectslab onto my new computer?
Posted: Wed, 24th Aug 2005, 5:10pm

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Serpent

Force: 5426 | Joined: 26th Dec 2003 | Posts: 6515

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Just forward the serial to your new address. If you don't already have it, you will have to email the FXHome team to get them to change the main email address that you put down for registering the product in their system. To get the program on there, it is in the downloads section. Afte all that, you should be set.
Posted: Thu, 25th Aug 2005, 9:10am

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Simon K Jones

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FXhome Team Member

If you need to change your registered email address, email team@fxhome.com with your old email, new email and post/zip code.
Posted: Thu, 25th Aug 2005, 10:46am

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Wizard

Force: 5941 | Joined: 18th Jul 2003 | Posts: 555

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SuperUser

Tarn, not knowing that that email was the correct address to send a request for you to change your records, I sent an email to "User Support" (support@fxhome.com) instead of the email address you supplied. Will my message still get the response I am hoping for, or would it be wise to re-send my request to team@fxhome.com?

Sorry for any inconvenience.
Wizard.
Posted: Thu, 25th Aug 2005, 10:47am

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Simon K Jones

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FXhome Team Member

That's fine. smile I probably should have given the support@ email anyway. razz
Posted: Thu, 25th Aug 2005, 10:56am

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Wizard

Force: 5941 | Joined: 18th Jul 2003 | Posts: 555

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SuperUser

That is good to hear. I have one or two more questions concerning specific details; I don't mean to take up too much of your time here. In my message I did not include my postal code or the current address that I would like to be changed.

The only details I included were my nickname here at the site, and the address I would prefer your records show. Would it be prudent for me to send another email with those details? Or perhaps I could directly private message them to you, and save the trouble of double writing/reading for both parties?

Thanks for your prompt response.
Wizard.
Posted: Thu, 25th Aug 2005, 10:57am

Post 7 of 7

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

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FXhome Team Member

Rating: +1

If you PM me the details it'd probably be quickest.