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Can't start chromanator anymore! Weird Error Message!

Posted: Sun, 18th Sep 2005, 6:05pm

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BlueSmudge

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For some reason, whenever I start Chromanator, I get this message, and I have to force quit out of the application.

There has been an internal error and the error log “HardDrive”:Users:myusername:Documents:Chromanator Files:20050918110006_error.txt” has been saved.

Followed by the message:

Direct Player Error
Property not found
#file_path

I got these errors a little while before, but only when I tried to save my projects. Now I can’t even open chromanator. Can anyone help me?
Posted: Mon, 19th Sep 2005, 9:57am

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Simon K Jones

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Try uninstalling Chromanator, deleting your preferences file (can be found in: user folder - library - preferences - effectlab), then reinstalling the program.
Posted: Mon, 19th Sep 2005, 11:20pm

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BlueSmudge

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Unistalling is just throwing it in the trash right? As well, is it bad if I have no chromanator preference file?

Edit: I have to get my keyfile resent, but as far as I can tell, the program is working.

EDIT: IT DIDNT WORK, SAME PROBLEM
Posted: Tue, 20th Sep 2005, 8:33am

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Simon K Jones

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Sorry, of course I meant to look in the Chromanator folder, not the EffectsLab folder!

I should also point out that by 'user folder' I don't mean a folder called that, but a folder named after your user.

Try locating and deleting the prefs file, it should fix your problem.
Posted: Fri, 23rd Sep 2005, 12:27am

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BlueSmudge

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I know that. I looked in my prefs folder and found nothing. I have never found the chromanator prefs, even with previous problems.

I go to my hardrive, then to users, then to my user, then to library, then to preferences. But theres no chromanator preferences. The closest thing is a Cinema 4D preference.
Posted: Fri, 23rd Sep 2005, 12:44am

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Hendo

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BlueSmudge wrote:

I go to my hardrive, then to users, then to my user, then to library, then to preferences. But theres no chromanator preferences. The closest thing is a Cinema 4D preference.
I'm not a Mac user so this could be completely wrong, but here are 2 thoughts:

1. Are files able to be marked as "system" or "hidden"? In which case, the Chromanator preferences may be there but just hidden. I googled for OSX and hidden files and found this:

http://kb.iu.edu/data/ajyj.html

2. If it's not there, it must be somewhere else! So can you do a search on your hard disk for "Chromanator" or something?
Posted: Fri, 23rd Sep 2005, 10:02am

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Cogz

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Rating: +1

Try dragging the Chromanator application (located in your Applications folder) into the trash. ALSO drag the "Chromanator Files" folder (located in your Documents folder) into the trash; then reinstalling. If this doesn't work you may need to fix your permissions. To do this, go into your Applications folder, Click Utilities, and open up the Disk Utility application. Select the hard drive that you install Chromanator onto, and press "repair permissions". The try to reinstall. Let us know if you still have any problems.
Posted: Sat, 24th Sep 2005, 10:18pm

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BlueSmudge

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Thank you so much Timbuk2! Deleting the Chromanator files folder worked! Yay! This is good info for everybody. +1