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Problems with my iPod video...

Posted: Fri, 13th Jan 2006, 10:53pm

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TommyB

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Let me make this clear, I am an iPod fan.

I sold my iPod Photo and bought an iPod Video.

1) It scratches far too easily. I had my Photo for a year, and not one scratch. I've had the video for a matter of weeks, and despite using an skin, there are two deep scratches in the middle of the screen.

2) It's slow. I've got about 6000 songs, and when selecting a song to play, it is unresponsive for about 5-10 seconds.

3) Some songs don't play correctly the first time. They sound like an old CD player without anti-shock. I have to then restart the song.

So what have Apple done. They've sorted the sound quality out FINALY (removing the horrible distortion on the photo) and then introduced a new problem; a crap screen.

If you guys were me would you sell it and go for the Zen Vision instead?

Apple have let me down.
Posted: Fri, 13th Jan 2006, 11:13pm

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Aculag

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TommyB wrote:

They've sorted the sound quality out FINALY (removing the horrible distortion on the photo)
What the hell does that mean? Sound quality from a photo? I don't get it.

Also, I love my iPod video. It's kinda slow to play videos, but it's not like I'm ever in a hurry when I'm using it.

I bought a nano to use at work, and had heard that it scratches really easily (a guy at work told me there was a lawsuit against apple because of the scratches, which I don't believe, but if it's true it's complete nonsense), but mine didn't scratch for a long time. I kept it in it's little sleeve thing, and it was fine.

Over time, it's gotten some scratches on it, but I don't really mind, since I bought it for at work. I don't care about cosmetics, I care about being able to listen to whatever I want all day long on my ipod instead of the radio, which sucks around here.
Posted: Fri, 13th Jan 2006, 11:15pm

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Serpent

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Before you go sell your iPod, call Apple and tell them the problem, the screen scratching is a terrible problem, so I went out and bought this Protects it completely, and is wicked thin. The slowing down and audio quality thing is very strange. I have 4,000 songs, and over 100 videos (8 feature films.) No problems on anything in that aspect. As for the scratches, that is very bad, is there any service that can fix scratches? If so, and it is cheap, try them and immediately buy the case I linked to above.
Posted: Fri, 13th Jan 2006, 11:17pm

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Joshua Davies

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Sounds more like your iPod is broken TommyB - it should be fine loading songs almost instantly although videos do take a bit longer as Aculag said.

The songs not playing correctly and skipping also sounds like a problem with the unit itself.

I have noticed the new ones are slightly easier to scratch than the older ones (same is true of the nano) but they still seem to hide marks better than the competition I've sampled.

Last edited Fri, 13th Jan 2006, 11:59pm; edited 1 times in total.

Posted: Fri, 13th Jan 2006, 11:29pm

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TommyB

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The songs very rarely skip but it's still annoying when it happens.

What happens is I select a song, and click play. It then starts playing but the iPod is completely frozen whilst the picture loads which takes a while depending on the song. Perhaps some of the album art I used was a bit too big. (Edit: Yes, it's defo the album art that is causing the problem! - but this occurs on music I purchased from the iTunes music store too)

I'm using about 48GB/55GB if that means anything?

Finaly, I kept the plastic sticker on the iPod screen for the first week I had it. I then got my Evo3 skin and I've had the iPod in there eversince. It sill managed to develop the scratches though!

Is it possible to repair the scratches?
Posted: Fri, 13th Jan 2006, 11:33pm

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Joshua Davies

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I'm not sure what techniques there are to repair scratches on plastic, or even what kinda plastic iPods are made from? Sounds like quite a specialised thing to me...

Would be interested to know if anyone has any ideas or experience in this?
Posted: Fri, 13th Jan 2006, 11:42pm

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sfbmovieco

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quick search on google

i-Pod scratch fix
Posted: Sat, 14th Jan 2006, 12:12am

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Alex Reeve

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Have you downloaded last Tuesdays update?

LINK

Apparently it fixes a lot of the problems people are having (apart from the scratched screen, obviously...)
Posted: Sat, 14th Jan 2006, 3:33am

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Serpent

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Yeah, I love the new firmware, I can now continue videos, a problem mine was having (but not my friend's, weird eh?) sfb, +1! Thanks so much.
Posted: Sat, 14th Jan 2006, 4:15am

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Atom

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I didn't want to start a new thread, but Target is having a special where you get a $30-60 gift card if you buy a 30 gb iPod Video by tommorow, and I have a $65 gift card already, and was putting some thought into buying one.

Any really great reason to get one, if I already have a DS, PSP, a 1GB memory stick and a 3G iPod that drains battery life after like 2 hours? (I don't have the receipt to claim my lawsuit form)

Oh, and Serpent, your link doesn't work for me. It says the operation timed out. Please fix that.
Posted: Sat, 14th Jan 2006, 5:53am

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Serpent

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Hmm, sorry, Apple.com is very weird. Almost every page is based on your personal visit, even if it isn't a shopping cart or anything.

The case on this page. Protects the screen, and it protects it from being dropped. Plastic, clearl, and very sleek looking, barely noticeable and doesn't add much to the size. It is $25 and comes in 30 and 60 GB sizes.

Atom, my reasons to buy it even if you already have a PSP and used iPod(DS can't do anything but games, so it doesn't apply here.):

-Store tons and tons of videos and music with a perfected OS and navigation.
-Long battery life
-Tons and tons of 3rd party support on battery, protection, car audio, home audio, etc.
-Quality product, fun little games, perfect quality, awesome organization, full colour screen
-Beautiful crystal clear screen
-Very very portable
-Sync with iTunes perfectly, just plug and go.

I think it is better for portable entertainment (music/movie/picture-wise) than the PSP because it can store so much. PSP you can only have 1 GB (costs a lot) and play UMD. On iPod, you can rip as much as you want, and if you buy the movies (DVD) you can watch it on your home entertainment system, but have a portable version that takes up no physical space. Imagine having a device smaller than a deck of cards that can store all of the entertainment you need. I am so pleased with my iPod video, so glad I got it.
Posted: Sat, 14th Jan 2006, 2:04pm

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Hybrid-Halo

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To me it just sounds like some people need to learn how to look after their new expensive toys...

Which isn't rocket science.wink

I've had a 30gb video for a while now, no scratches or any problems whatsoever. I just keep it in a case when I'm carrying it around and take blindingly obvious precautions such as take my keys out of my pocket before my ipod goes in...
Posted: Sat, 14th Jan 2006, 2:17pm

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TommyB

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Hybrid-Halo wrote:

To me it just sounds like some people need to learn how to look after their new expensive toys...

Which isn't rocket science.wink

I've had a 30gb video for a while now, no scratches or any problems whatsoever. I just keep it in a case when I'm carrying it around and take blindingly obvious precautions such as take my keys out of my pocket before my ipod goes in...
Hybrid, I've had an iPod photo for just under a year and I sold it to my mate completely scratchless. The reason was since day 1 I had it inside an Evo2 case. I did the same with this model, but somehow it has been scratched!?

I thought I'd give the Apple shop a go and I was told to get lost. I was going to take it back and buy another one straight away but I was a few days over the return limit.

Oh well. I guess I'll have to live with the scratch. I'll probably sell this on when the new ones comes out anyway, but I'm still unsatisfied with my new iPod.
Posted: Sat, 14th Jan 2006, 2:26pm

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Hybrid-Halo

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The thing is that Ipods don't just scratch themselves, so I can't really understand why the fact you've scratched your ipod somehow makes you dissappointed with it. It'd be like buying a great car and then being dissappointed with the car because you crashed it.

Perhaps it's a responsibility issue, I'm not sure. From quicktime pro and now to your ipod you've found ways to be dissappointed though on both cases (and in my opinion) the dissappointment has been caused because you've done something (or not, as the case may be).

There's no real point in argueing this, though if you're going to post about your dissappointments looking for people who agree with you I don't think you'll find a great many.

Good luck with fixing the scratches though, I'm pretty sure you can fix scratched screens.

-Hybrid.
Posted: Sat, 14th Jan 2006, 2:29pm

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Kid

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Well you say that but the fact is the glossy front, like the nano is extremely easy to scratch. My nano got scratches from me wiping it with a cloth!
Posted: Sat, 14th Jan 2006, 2:38pm

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Hybrid-Halo

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Crazy, though I wonder if that's due to some form of manufacturing fault or easy-to-scratch screens being the standard. Perhaps my unscratched screen is the manufacturing fault, who knows?
Posted: Sat, 14th Jan 2006, 6:41pm

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TommyB

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Hybrid-Halo wrote:

The thing is that Ipods don't just scratch themselves, so I can't really understand why the fact you've scratched your ipod somehow makes you dissappointed with it. It'd be like buying a great car and then being dissappointed with the car because you crashed it.

Perhaps it's a responsibility issue, I'm not sure. From quicktime pro and now to your ipod you've found ways to be dissappointed though on both cases (and in my opinion) the dissappointment has been caused because you've done something (or not, as the case may be).

There's no real point in argueing this, though if you're going to post about your dissappointments looking for people who agree with you I don't think you'll find a great many.

Good luck with fixing the scratches though, I'm pretty sure you can fix scratched screens.

-Hybrid.
Quicktime Pro was awful and not my fault. I have a very powerful PC, and it was taking up to 4 hours to render a single film in MOV format. I did a Google search, and got thousands of results from people who were having the same problem as me.

Do Apple offer a repair service? Surely they can replace the material on the screen? (I find it funny how they claim the new material is superior to that used in the iPod photo, yet EVERY iPod Video review I've read clearly states that the screen is scratch-prone!)
Posted: Sat, 14th Jan 2006, 8:18pm

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Aculag

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Kid wrote:

My nano got scratches from me wiping it with a cloth!
So don't wipe it with a cloth. It's still you who's puting the scratches on it. Not the iPod itself.
Posted: Sat, 14th Jan 2006, 8:59pm

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Kid

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Aculag wrote:

Kid wrote:

My nano got scratches from me wiping it with a cloth!
So don't wipe it with a cloth. It's still you who's puting the scratches on it. Not the iPod itself.
If something has dust on it and you wipe it with a glasses cleaning cloth which is specifically designed not to scratch then the nano shouldn't get scratched!
Posted: Sat, 14th Jan 2006, 10:27pm

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Hybrid-Halo

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Did you happen to leave this cloth in a sandpit?
Posted: Sun, 15th Jan 2006, 1:57am

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Atom

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Hybrid-Halo wrote:

Did you happen to leave this cloth in a sandpit?
I'm guessing not, seeing as how there are thousands of people with this nano-scratching problem and a developing lawsuit over it against apple. The fact of the matter is that nothing inadvertently scratches itself, but there has to be a point of durability in which a person can go about there business with there iPod in-pocket (possibly in-case) without it scratching noticeably or horridly.

I'm still, of course, looking into a new iPod myself, as I have had outstanding durability with the cosmetic-facet of my 3G iPod. (Although, the battery drainage over the course of about 18 months is ridiculous, maybe 2 hours of music!)

Still, I'm worried about Tommybs comments, and woner if anyone else has a scratching problem with their iPod Video.
Posted: Sun, 15th Jan 2006, 2:04am

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Serpent

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If youput it in a case, it won't scratch, buy the case I reccomended and you'll be 100% fine.
Posted: Sun, 15th Jan 2006, 2:23am

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Hybrid-Halo

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Serpent wrote:

If youput it in a case, it won't scratch, buy the case I reccomended and you'll be 100% fine.
ding wink
Posted: Sun, 15th Jan 2006, 2:58am

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Kid

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Its funny but I have a sony ericson 750i mobile phone with a similar finish and I chuck it in my pocket with keys and change and its fine.

The ipod, I always intended selling so I hadnt taken it anywhere let alone in a pocket and was always careful with it and wiped it off one time and it scratched right away.

It is bad design plain and simple. Apple used the wrong material and rather than taking responsibility and making it right they try and palm it off as people not taking care of it.

Luckily I was able to get back what I paid in the run up to christmas but if I had bought it to keep I would have been seriously dissapointed.

You shouldn't need to pay extra for a case to make up for the flaw. Apple should give them away with the ipod if thats what it takes to rectify their mistake.
Posted: Sun, 15th Jan 2006, 3:07am

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Boyocs

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If your ipod is having software troubles I would talk to the people at the mac store about it. My 3g ipod was acting up and I couldn't fix it, so I went to the store to see what I could do about it. On my first trip they restored it and sent me home, but it didn't help. Then I came back on a second trip, and gave me a whole new ipod. I was under warranty though.

As for the scratches on the ipod nano, my pops has one and he has kept it safe but putting it in a hard plastic case. It works really well because the case doesn't actually touch the screen, thus eliminating the possibility that the case itself causes scratches. (plus the case is clear so that you can see the nano's supreme beauty...)

The fact that the ipod is easily scratched doesn't realy irritate me. After all, they've never promised a scratch-proof product.
Posted: Sun, 15th Jan 2006, 3:21am

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Arktic

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The fact that the ipod is easily scratched doesn't realy irritate me. After all, they've never promised a scratch-proof product.
Exactly. I really, really don't get why people get so upset about this kind of thing - especially those who want to take apple to court.

It is bad design plain and simple
Fair enough, so don't buy one then. If you did buy one, then you bought a badly designed product, and that doesn't necessarily mean you're entitled to anything back. I mean, if I bought a Robin Reliant, I can't take it back a few weeks down the line because I realised that a three-wheeled vehicle wasn't what I was after.

Arktic.
Posted: Sun, 15th Jan 2006, 3:38am

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Kid

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Arktic wrote:

The fact that the ipod is easily scratched doesn't realy irritate me. After all, they've never promised a scratch-proof product.
Exactly. I really, really don't get why people get so upset about this kind of thing - especially those who want to take apple to court.
Well I was upset cos I treated it really carefully and it still got scratched when it shouldn't have.

It is bad design plain and simple
Fair enough, so don't buy one then. If you did buy one, then you bought a badly designed product, and that doesn't necessarily mean you're entitled to anything back. I mean, if I bought a Robin Reliant, I can't take it back a few weeks down the line because I realised that a three-wheeled vehicle wasn't what I was after.
That is all very well except that it was not clear that it was so easy to scratch before I got it. The distance selling act says that something must be fit for the task, this includes a reasonable amount of durability. If I hadn't sold it on then I would certainly have tried to return it under this protection. Trust me, I won't ever get anything from them again. I have always been against Apple for their tendacy to put hype over functionality and this has pretty much shown me that my instincts were right.
Posted: Sun, 15th Jan 2006, 3:44am

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Arktic

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I can gather that you'd be a bit upset, but with some foresight (i.e. getting a protective covering, especially given that iPods have a bit of a reputation for scratching), it's something that can be prevented.

The distance selling act says that something must be fit for the task, this includes a reasonable amount of durability.
The problem is, is the iPod fit for the task? Well, to be honest, even if the screen DID get scratched, I bet that it's still functional - and as it's not specifically designed to be lovely to look at, it shouldn't really be in breach of that particular piece of legislation, unless it got scratched to such an extent that it was impossible to use it.

Arktic.
Posted: Sun, 15th Jan 2006, 3:50am

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Kid

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It didn't have that rep when I and thousands of others got it. They have also changed the material now which really is an admission that there was something wrong with it. They also lost a lawsuit to a group of people over it and yet they still haven't offered anything to those with the duff ones.

I don't think you realise just how scratched up it can get from just wiping it with cloth or you wouldn't be so judgemental.

Plus the ipods have always relied on thier image to sell so how can you say that that isn't a feature?
Posted: Sun, 15th Jan 2006, 4:00am

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Arktic

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I doubt the legislation would view 'style' as a neccesary function of an MP3 player.

And, as I say, there are ways to protect an iPod, so it's not a problem that's entierly impossible to avoid. I'd much rather buy a case than file a lawsuit!
Posted: Sun, 15th Jan 2006, 4:14am

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Kid

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If you know it gets scratched easily before its scratched. Well i avoided it by selling it to someone who didn't care yet. My main problem is with Apple knowing that there is a problem and yet not having the decency to sort it out.
Posted: Sun, 15th Jan 2006, 10:53am

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TommyB

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This whole iTunes/Apple thing is really driving me crazy now.

I've copied this on to about 20 forums as no one seems to be able to answer me...

Can someone please help me out...

1) I can now set movies as TV SHOWS (thanks Apple) but I am unable to change the SEASON or SHOW fields of the TV show, and thus it doesn't work. The TV SHOWS category doesn't even show up on my iPod now!

2) iTunes is RENAMING all my movie files each time I play them. I spent hours renaming all my films/clips and it is renaming them all to "Title 2" which was the name of the file I converted to Quicktime from. How do I stop this? If I try and rename them back, and immediately reverts back to "Title 2"

Cheers
Posted: Mon, 16th Jan 2006, 4:17am

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ben3308

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Serpent wrote:

Hmm, sorry, Apple.com is very weird. Almost every page is based on your personal visit, even if it isn't a shopping cart or anything.

The case on this page. Protects the screen, and it protects it from being dropped. Plastic, clearl, and very sleek looking, barely noticeable and doesn't add much to the size. It is $25 and comes in 30 and 60 GB sizes.
Linky still doesn't work, Serpent. Says "timed out again". What's the name of the case?
Posted: Mon, 16th Jan 2006, 4:27am

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Serpent

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Hmm, go to Apple.com, then store, then iPod accesories, cases. It should be on page one, and it should be $24.99 or something like that (95, 99 etc.) Then it should be the one you can almost not see in the thumbnail. (it's a thin, hard plastic skin-like case), it's glossy and sleek, very Apple-esque. I don't know how to link to it from Apple.com, stupid site design if you ask me.
Posted: Mon, 16th Jan 2006, 4:32am

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rogolo

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Click here.
Posted: Mon, 16th Jan 2006, 4:38am

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Serpent

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No, don't. That is horribly overpriced... It should be 25 USD, and unless I am mistaken, that site chargers more with the Euro sign. Right?

EDIT and 30 GB is out of stock at the moment, just get it directly from Apple.

EDIT2: I see (to post below.)

Last edited Mon, 16th Jan 2006, 5:10am; edited 1 times in total.

Posted: Mon, 16th Jan 2006, 4:43am

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rogolo

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I was just showing the product, so people know how it looks and whatnot, and I agree they are overpriced.
Posted: Mon, 16th Jan 2006, 5:09pm

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TommyB

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rogolo wrote:

I was just showing the product, so people know how it looks and whatnot, and I agree they are overpriced.
Pathetically overpriced. There is no way in hell I'm shelling out that much on one. If they were £10 I'd probably have placed my order by now!
Posted: Mon, 16th Jan 2006, 5:56pm

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Serpent

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Why is it more money in GB? Apple store has that price on it for UK as well.