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Q) Where can I download AlamDV1?
A) You cant. We no longer offer AlamDV1 as a download and it isn't available on any other sites. The bottom line is that you cannot obtain the version 1 installer under any circumstances.
Q) Where can I download AlamDV1 plugins?
A) These are no longer available for download from anywhere either (please note: AlamDV2 plugins will not work in AlamDV1)
Q) Where can I get help/support for AlamDV1?
A) We no longer support AlamDV1 in any way. Please upgrade to version 2 where we will offer you all the support we can. We don't not have the resources to support both versions.
Q) Can I post AlamDV1 questions in the AlamDV2 forums?
A) No, there is no AlamDV1 support on this forum. Any AlamDV1 related questions will be deleted.
Q) Can I use AlamDV1 because I prefer the way it does something compare to AlamDV2?
A) If you still have AlamDV1 you are free to use it, although we would highly recommend upgrading. If theres something you think is lacking in AlamDV2 please submit it as a feature request and we will try to add it. We really believe AlamDV2 is a vast improvement of version 1, and has been developed based on the requests of users. We will continue to uniquely evolve the program in this way.
Q) I purchased a serial for AlamDV1, how much is it to upgrade to version 2?
A) Absolutely free! Your version 1 serial will already work with version 2. Just download the AlamDV2 installer, enter your serial and start working straight away. If you have lost your serial you can get it resent by clicking here
Q) I have a free serial (the "buddy" serial) for AlamDV1, what options are available to me?
A) You are free to keep using AlamDV1. The serial was only officially released to magazines and the magazine you got it from should have the installer on. If you got the serial through other means, then sorry, we cant help you. We would highly recommend upgrading to version 2.
Q) I have a copy of AlamDV1, can I host it on my website?
A) No. We don't want anybody distributing the AlamDV1 installer (or plugins). We want new people to start with AlamDV2, and existing users to upgrade.
Q) Can I just email/give the AlamDV1 installer to people?
A) No, for the same reasons as above
Q) If you don't support AlamDV1 does this mean it is freeware?
A) No, definitely not. We still own AlamDV1 and all rights to it. AlamDV1 is just a version of the AlamDV program. Version 1 has been replaced with version 2, this does not imply version 1 is now free.
Q) Should I still send you AlamDV1 error reports?
A) No, the new version works in a different way and these reports do not help us at all. You will not receive any response if you email these to us.