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Remembering log in

Posted: Fri, 7th Jul 2006, 9:19am

Post 1 of 8

petet2

Force: 2899 | Joined: 27th Dec 2005 | Posts: 1043

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Whenever I visit the FX Home web site I have to enter my log in details which is a pain. Is there a "stay logged in till I log out" option like Ebay? If so how do I use it?
Posted: Fri, 7th Jul 2006, 1:25pm

Post 2 of 8

Magic_man12

Force: 853 | Joined: 20th Mar 2002 | Posts: 1350

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Member

umm.. i think there is a check box when you login that says "remember me" or something along those lines.....

-MAGIC
Posted: Fri, 7th Jul 2006, 1:28pm

Post 3 of 8

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

The website should automatically remember you as long as you visit at least once a month.

Is it logging you out when you close all your browser windows? What browser are you using? Try deleting all your FXhome cookies, this often fixes login problems.
Posted: Sat, 8th Jul 2006, 12:50pm

Post 4 of 8

petet2

Force: 2899 | Joined: 27th Dec 2005 | Posts: 1043

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Gold Member

I guess it must be logging me out when I close the browser window because if I do that then open a nw window again and come back to the site I have to log in again (even if only minutes apart).

I'm sure I didn't used to have to do this so I'll try the cookies thing. I am using the latest version of Firefox cos I still find IE a little slow.
Posted: Mon, 10th Jul 2006, 9:27am

Post 5 of 8

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

I use FF too and it always remembers me. It's also a good idea to check your computers clock is set correctly.
Posted: Mon, 10th Jul 2006, 5:25pm

Post 6 of 8

petet2

Force: 2899 | Joined: 27th Dec 2005 | Posts: 1043

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Gold Member

Ok how about this - Internet Explorer remembers me (but is slow). Firefox needs me to log in every time I shut down the browser and then restart.

My clock is set to around the right time (I mean I don't link it to Greenwich etc). Interestingly the forums always seem to be an hour out on post times though?
Posted: Tue, 11th Jul 2006, 7:42am

Post 7 of 8

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

The forums use GMT, but during the summer the UK uses BST which is an hour ahead of GMT. During the winter they will match up. But that won't have any affect on the cookies.

Try opening your privacy options in FF, then select the cookies tab. Make sure you have the "Keep Cookies" option set to "until they expire" and not "until i close firefox". It also might help to click the "clear cookies now" button.
Posted: Tue, 11th Jul 2006, 8:04am

Post 8 of 8

petet2

Force: 2899 | Joined: 27th Dec 2005 | Posts: 1043

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Gold Member

Doh! I feel so stupid. Yes my cookie settings were at "until I close Firefox". Thanks for your help and patience.