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New User, Slightly Confused, Need Help

Posted: Mon, 30th Jul 2007, 6:38pm

Post 1 of 4

GI George

Force: 0 | Joined: 30th Jul 2007 | Posts: 7

Member

I have previously downloaded both effects lab pro and composite lab pro from a different user, but unforutnatly i have forgotten both the email and the password, I still have both programs, but I was wondering how i couls show I had both of them on my profile?

This may become very usefull when giveing addvice on products yet other forum users may find it very confusing how I know so much from experience yet appear to have none of the programs
Posted: Mon, 30th Jul 2007, 6:42pm

Post 2 of 4

Sollthar

Force: 13360 | Joined: 30th Oct 2001 | Posts: 6094

VisionLab User VideoWrap User PhotoKey 2 Pro User FXhome Movie Maker Windows User MacOS User

SuperUser

Well, the software keys are bound to the user account you used to buy/register them. If you have forgotten all that data, then try to email to " team@fxhome.com " and give them all the data you can of the name you bought it under.

Your account details can probably be reset.

Other then that, you'll not be able to re-register that software to this account, hence you'll not be a gold user and not be able to download software updates, presets etc.
Posted: Tue, 31st Jul 2007, 11:56am

Post 3 of 4

GI George

Force: 0 | Joined: 30th Jul 2007 | Posts: 7

Member

It doesn't really matter now, as i have found the old account, so I shall now move to that profile, and change it to accomdate new information
Posted: Tue, 31st Jul 2007, 12:32pm

Post 4 of 4

GI George

Force: 0 | Joined: 30th Jul 2007 | Posts: 7

Member

thanks also, one thing I need aswell is i need enough force to change the name on this profile so that my previous one can be changed to this name