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mpg files causing VideoWrap to crash [WIP]

Posted: Sun, 23rd Sep 2007, 11:04pm

Post 1 of 3

SimUK

Force: 1200 | Joined: 11th May 2007 | Posts: 8

VisionLab User VideoWrap User Windows User

Gold Member

I tried the demo over the past few days and was impressed enough to buy the full product (and wanted to support the development of VideoWrap further) but since installing the full version I've noticed that it seems to crash with some files.

I don't seem to be able to convert any .mpg files (saved as MPEG2) and a .mov file has also thrown up an error message in VideoWrap (followed by a BSOD) although I've been having issues with quicktime files which seems to be a widely known issue with Quicktime/Vista.

When adding a .mpg file to the project I can browse for it and it shows as the path/file, but when I click "next" immediately I get the Vista dialogue box come up saying that "Macromedia Projector has stopped working" and to either Check online for a solution, or Close program.
Posted: Tue, 25th Sep 2007, 8:21am

Post 2 of 3

Cogz

Force: 16050 | Joined: 18th Jun 2002 | Posts: 674

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User FXpreset Maker Windows User MacOS User

FXhome Team Member

At the point of crashing, QuickTime will be trying to grab a frame from the movie to create a poster frame, so as suspected by you, i'd say its a problem with your QuickTime installation... might be worth grabbing the latest version from apple.com/quicktime. If that doesn't sort the error, have you got a small mpeg which throws up the error message you can send to the team for further testing? Any clips you find can be emailed to team@fxhome.com.
Posted: Sun, 7th Oct 2007, 10:02am

Post 3 of 3

SimUK

Force: 1200 | Joined: 11th May 2007 | Posts: 8

VisionLab User VideoWrap User Windows User

Gold Member

Apologies that I've not responded to this sooner and also haven't (yet) emailed a video to FXhome so they can test further, however I'm also finding that .mp4 files (from my Nokia N80) are giving errors.

If I try to VideoWrap in a "flash webpage" template it shows that the progress starts but seems to end on the first frame and takes "1 second". The .flv file is 0KB and all the other files (html page, images etc...) are placed in the created folder. It does let me pick a still image and I can go forwards/backwards through the video fine picking a frame. The video also plays fine in Quicktime.

If I try to convert to another format, or even just straight to mp4 again (such as converting for YouTube) it gives me a "-4032" error and brings up the "Macromedia Projector has stopped working" again.

I'll try and get a short video which will be small enough to email.