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Lost VideoWrap? [ANSWER]

Posted: Tue, 5th Feb 2008, 3:49am

Post 1 of 4

ShadowfoX2988

Force: 400 | Joined: 26th Mar 2007 | Posts: 2

EffectsLab Pro User VideoWrap User

Gold Member

I bought VideoWrap because I got an email saying it was on sale. I believe it was $20. I deleted my hard drive and went to the "my products" section to download it again, but it is not there. Where I can I get it, because I already paid for it.
Posted: Tue, 5th Feb 2008, 4:16am

Post 2 of 4

Hybrid-Halo

Force: 9315 | Joined: 7th Feb 2003 | Posts: 3367

VisionLab User VideoWrap User PhotoKey 3 Pro User MuzzlePlug User PowerPlug User FXpreset Maker Windows User MacOS User

SuperUser

It's a good idea to check your email account for confirmation of purchase emails, as it's quite likely you've accidentally created a seperate account when you purchased VideoWrap.

If you can't find it, send an email to team@fxhome.com who will be able to search the system for you provided you can confirm your identity.

-Hybrid.
Posted: Thu, 7th Feb 2008, 3:18am

Post 3 of 4

ShadowfoX2988

Force: 400 | Joined: 26th Mar 2007 | Posts: 2

EffectsLab Pro User VideoWrap User

Gold Member

Unfortunately I deleted that email, but I don't think I made a seperate account. But I did email them, thanks for the address, I didn't see that anywhere.
Posted: Mon, 11th Feb 2008, 1:17pm

Post 4 of 4

NickF

Force: 2726 | Joined: 4th Jun 2004 | Posts: 933

EffectsLab Pro User MacOS User FXhome Movie Maker

Gold Member

Link smile