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Preset lab help

Posted: Thu, 5th Jun 2008, 3:40pm

Post 1 of 3


Force: 0 | Joined: 25th Apr 2008 | Posts: 1


Hi, everytime I come onto the Fxhome website and click the download link for any of the presets my internet always comes up to say that the page cannot be found and has a little messag underneath that says "Error- request forbidden"

Posted: Thu, 5th Jun 2008, 3:52pm

Post 2 of 3

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Try logging in with the account that your product is actually registered to. You won't be able to access any presets with this account as it doesn't have any registered products.
Posted: Thu, 5th Jun 2008, 3:54pm

Post 3 of 3


Force: 42802 | Joined: 21st Mar 2001 | Posts: 1964

VisionLab User VideoWrap User PhotoKey 3 Pro User Windows User


Try visiting the website rather than, then go to the preset section.

It shouldn't matter, but due to the problems with the recent explosion at the data centre, its critical you don't put the www in.

As a rule of thumb, I'd suggest you don't put www before any domain names, since a domain with "www" is considered the same as a domain without, so is therefore redundant. Most companies write their domain name without the www, for brevity and clarity.