Try visiting the website http://fxhome.com
rather than http://www.fxhome.com,
then go to the preset section.
It shouldn't matter, but due to the problems with the recent explosion at the data centre, its critical you don't put the www in.
As a rule of thumb, I'd suggest you don't put www before any
domain names, since a domain with "www" is considered the same as a domain without, so is therefore redundant. Most companies write their domain name without the www, for brevity and clarity.