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I purchased Photo Key Software from Tube Tape on 5/27/08 in an ebay auction. I did not download the software from the internet but instead requested an installation disk which I received yesterday. I installed on my computer and the installation was completed successfully, however was then request to provide a product key # which was not sent to me.
I requested assistance from Tube Tape and their reply was to uninstall software then reinstall and during the installation process I would be requested to save the Product Key in a file to be retrieved and entered once the installation was completed. I did as instructed however during the installation process I was never requested to save the product key anywhere.
The ebay auction item # was 270240616916 PhotoKey Green Screen Chromakey Backdrop Software NEW!
Digital Background Editing Software anyone can use Item number: 270240616916
I have attempted to activate on your website however I am being asked for a serial # which I have not been provided either.
I paid $99.95 plus shipping and handling for this item through paypal.
Please help me. I really need this software to activate since I am shooting a lot of pictures for a family gathering this weekend.