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Will not remove the chromakey? [ANSWER]

Posted: Wed, 25th Jun 2008, 6:00pm

Post 1 of 6

FXhomer24855

Force: 600 | Joined: 13th Nov 2007 | Posts: 3

PhotoKey 2 Pro User

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I lost my last hard drive on my PC. now with the new one when I installed and activated photokey it will not perform its normal functions.
Will not: remove green, positioning seems not to be working and some other functions . do I need to have the password /key reset?
Posted: Wed, 25th Jun 2008, 7:36pm

Post 2 of 6

FXhomer24855

Force: 600 | Joined: 13th Nov 2007 | Posts: 3

PhotoKey 2 Pro User

Gold Member

I am running windows xp
Posted: Wed, 25th Jun 2008, 9:02pm

Post 3 of 6

FXhomer46784

Force: 493 | Joined: 24th Dec 2007 | Posts: 329

EffectsLab Pro User Windows User

Gold Member

Did you do a clean reinstall?
Posted: Wed, 25th Jun 2008, 9:05pm

Post 4 of 6

FXhomer24855

Force: 600 | Joined: 13th Nov 2007 | Posts: 3

PhotoKey 2 Pro User

Gold Member

Yes several times, restarted and reinstalled.
Posted: Thu, 26th Jun 2008, 9:22am

Post 5 of 6

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Are you sure you're importing your greenscreen images to the 'foreground' layer, and not the 'overlay' layer?
Posted: Thu, 26th Jun 2008, 1:28pm

Post 6 of 6

TubeTape

Force: 9542 | Joined: 24th May 2007 | Posts: 169

VisionLab User VideoWrap User PhotoKey 5 Pro User PhotoKey 3 Plug-in User FXpreset Maker Windows User MacOS User

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You might also want to try changing the color difference key from "Automatic" to green. This can be found under the KEY section. Sometimes images with large amounts of blue will cause the automatic sensor to pick blue as the background.

Also as Tarn suggests make sure the image to be keyed is in the middle box smile