New at fxhome
Posted: Thu, 28th Aug 2008, 6:45pm
Post 1 of 5
I just got the program and i recorded a video on my laptop that saves it as a wmv file and fxhome won't open that. I got a converter and converted the video to a avi file and when i try to open that on fxhome it says "connot connect graph, unsupported format (directshow). what type of file can fxhome open or how do i solve this problem?
Posted: Thu, 28th Aug 2008, 8:00pm
Post 2 of 5
FXhome is a company, not a program. Not to nitpick, but since they make a variety of programs, the one you are using couldmake a difference to the answer you need. I'm assuming since this is in the EffectsLab support forum that EffectsLab is the program you got?
EffectsLab, and any of the lab products, can work with .avi or .mov footage. If your avi isn't working, the first thing I would check is that your DirectX is fully up to date.
Posted: Thu, 28th Aug 2008, 8:19pm
Post 3 of 5
Sorry, i did get the effectslab program, and i'll try upgrading dirextx. thanks
Posted: Thu, 28th Aug 2008, 8:53pm
Post 4 of 5
Oh, by the way, welcome to the community. Let us know if you have any other questions. The support section of the site has a bunch of video tutorials as well, if you are still new to the program. They will help you get up to speed pretty quickly.
Posted: Fri, 29th Aug 2008, 8:35am
Post 5 of 5
Also check what codec you're using. If you're using an unusual one, try a different one. If you're not using the demo, please login using your registered account.