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FAQ: Importing and Rendering Problems (QT & AVI)

Posted: Wed, 31st Jul 2002, 9:48am

Post 1 of 16

Joshua Davies

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Rating: +4

Hi Guys,

I'm just trying to clear up this section of the forum by making a few quick and easy FAQ pages for you.

PROBLEM : When I import a AVI Microsoft DV file all I get is a little blue square.
This is our most common problem and it has a few simple solutions. The problem is that AlamDV2 requires VFW (video for windows) codecs to work correctly. Microsoft's DV codec is a direct show ONLY codec which means AlamDV2 doesn't ever get the video data. Nearly all other codec makers unclude support for both VFW and Direct Show but Microsoft doesn't in its standard DV codec - silly.

SOLUTION : Use a different codec.
There are 2 main ways you can go about using a different codec. The easiest and best way is to install a better DV codec. The Microsoft DV codec isn't actually very hi quality compared to those by MainConcept and Matrox. The MainConcept DV codec costs $50 but is the best on the PC and can keep good quality even after many saves - try the demo. There is a Matrox DV codec avalible for FREE on some of there severs which is also very good. Once these codecs are installed you don't need to convert your movies - all your DV clips will start working in AlamDV2 automatically!
The other alternative is to export your video from your video editor in a codec that does support VFW (pretty much all of the other ones will). If you are hoping to export back to TV in the end then you want to keep the quality high so use a lossless codec like "None Compressed Frames" or "Huffy". This will let you work on your video in AlamDV2 then simply export from AlamDV2 in the same codec, import that file into your video editor and convert it back to DV - simple smile

NOTE: To export Uncompressed from Premiere you need to select Microsoft AVI rather than Microsoft DV AVI - this should now give you the uncompressed frames option.
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PROBLEM : The videos I export from AlamDV2 stutter when I play them back.
This is quite a common problem with a very simple answer.

SOLUTION : Change the codec.
If you export your movie as none compressed then it will jerk on most machines as only the very fastest machines (with very fast hard drives) can play none compressed videos correctly. Don't worry, if you go through it frame-by-frame they are all there so just convert it back to your default codec and it will play just fine.
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PROBLEM : Where did my sound go when I exported?
AlamDV2 only deals with the video side of your footage - therefore when you export AlamDV2 only gives you the movie.

SOLUTION : Put your sound back.
Most video editing applications give you tools so that you can cut the sound track off your original file and add it to your new AlamDV2 render. Even QuickTime Pro gives you this options and in programs like Premiere it is very easy.
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PROBLEM : My video is slow when I try to play it in AlamDV2.
AlamDV2 doesn't play movies in a standard way as it has to overlay your effects which can make play back very slow - AlamDV2's play feature is there to give you an impression of how your movie will look - its a visual aid.
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PROBLEM : When I export my video part of the AlamDV2/Windows interface seems to be on it.
There are 2 main reasons for this problem. Firstly, if your resolution is low and your movie is large then this problem can occur - the movie doesn't fit inside the AlamDV2 interface at 100% therefore when it captures it takes the interface with it. The other reason is that when AlamDV2 is rendering you must keep it as your foreground application - if you open any windows infront of AlamDV2 they will be captured.

SOLUTION : Increase your resolution and don't fiddle when rendering.
If you make sure your resolution is atleast 1024x768 then you shouldn't have any problems. Just make sure you don't start trying to use other programs while it renders biggrin
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PROBLEM : I can't import QuickTime on my Mac without errors.
These problems happen for many reasons but there are a few things you can try that fix virtually all problems.

SOLUTION : Try the fixes listed below...
1. Make sure the QuickTime file has the suffix .mov or .dv
2. Make sure the file you are importing is on your primary hard drive (i.e. your main system hard drive - normally "Macintosh HD")
3. If the above don't help then try moving the file on to the desktop
4. Finally, try reinstalling QuickTime - remember AlamDV2 runs in classic so you need to install the MacOS9 version of QuickTime.
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PROBLEM : How do I get my AlamDV2 movies into iMovie.
iMovie is a strange beast as it can't import standard DV QuickTime files - it requires DV Stream files which are pretty much the same thing - very odd.

SOLUTION : Get QuickTime Pro or a good QuickTime Utility.
From within QuickTime Pro you can select to export as a DV stream which can then be imported into iMovie just fine. It must be said that the update to QuickTime Pro is well worth the money if you are thinking about putting videos on the web. The new QuickTime 6 Pro is even better value for money with MPEG-4 included.
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PROBLEM : I'm having problems importing my AlamDV2 AVI into Studio 7.
Some users have reported this problem and other say it works just fine. Either way there is a simple workaround that fixes the problem.

SOLUTION : Try re-encoding the file in Virtul Dub.
Users with this problem have had success by importing there AlamDV2 AVI into a conversion utility such as Virtul Dub and exporting it again. If you use a lossless codec (none compressed or huffy) this won't effect the quality of your video.
Posted: Tue, 27th May 2003, 2:46pm

Post 2 of 16

jcrane

Force: 0 | Joined: 26th May 2003 | Posts: 1

Member

Win2K
P3 750

After installing, I click the Icon on Start menu. All I get is a light blue screen
and an error alert message:
"Direct Player Error"
Picture expected
(member 89 of castLib 2)
Script Error. Continue?
Yes No

If you click "YES" it just goes to the blank screen. If you click "NO" it closes.

Any thoughts
Posted: Tue, 27th May 2003, 2:47pm

Post 3 of 16

Joshua Davies

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32Bit Colour?

Latest Version of QuickTime installed?
Posted: Thu, 31st Jul 2003, 11:45pm

Post 4 of 16

merob247

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ok i just bought AlamDV and now when i try to import my movies it ALWAYS says "index out of range script error" then asks if i want to continue or quit ... and if i continue all i get is a damn blue square... have tried dling those codecs it has on the sticky post ... and still nothing .. yet i can import pictures with no problem at all ... any1 kno how to fix this
... also i have dled quite a few plugins .. could that be it??? any help would be greatly appreciated

Thanx in advance,
Rob
Posted: Sun, 31st Aug 2003, 7:27am

Post 5 of 16

GrupoRadical

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how did you fix it?
Posted: Fri, 5th Sep 2003, 1:24pm

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bradlew

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tard I have been working on some footage that was in Microsoft AVI format, and it did import to AlamDV2, I also was able to work on effects and save it a few times. When I got done with it I exported the file to Avi format, then I got an error, and the program stoped. When I tried to open my saved file back in AlamDV2 it stated that the file could not open and I needed to get more DV codec. I down loaded both MainConcept DV codec demo, and Matrox DV codec neither worked. Still get the same error message.

How can I get my work back, Help!!
Posted: Tue, 9th Sep 2003, 6:25pm

Post 7 of 16

chuter

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I am also having this problem, but i never had this problem until i uploaded my films from my camera into pinnacle 8 . pinnacle 8 into alam dv has this codec and script range problem which i never had before with pinnacle 7. anyone know whats going on?
Posted: Tue, 21st Oct 2003, 1:23pm

Post 8 of 16

Viccardo

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When I import an avi file, all I have is a Gray screen with little rose dots. On the FAQ's there are some recomendations about the codecs.

I try to fix it installing the MainConcept DV codec and Matrox codec but the result is same.

Any other option to fix it?
Posted: Thu, 29th Jan 2004, 11:12pm

Post 9 of 16

aaron 99

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How do you get the Matrox DV codec website in English?
Posted: Thu, 20th May 2004, 12:42am

Post 10 of 16

Unbreakable

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Schwar, that Matrox dvd codec link is broken. I REALLY NEED THIS codec and I can't find it anywhere online.. Help!
Posted: Tue, 20th Jul 2004, 11:59am

Post 11 of 16

Atilak

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the Matrox dvd codec link dont work
I can't find it in the web...
sad
i need this codec to...

please help me
Posted: Tue, 24th Aug 2004, 9:38pm

Post 12 of 16

NoClue

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schwar wrote:

There is a Matrox DV codec avalible for FREE on some of there severs which is also very good.
This is a strange site. Anyone know where I can find an english version?
Posted: Tue, 26th Oct 2004, 1:53pm

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Thonhaugen

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Thanks! That helped me a lot schwar!
Posted: Wed, 3rd Nov 2004, 5:48pm

Post 14 of 16

bjcooke

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merob247 wrote:

ok i just bought AlamDV and now when i try to import my movies it ALWAYS says "index out of range script error" then asks if i want to continue or quit ... and if i continue all i get is a damn blue square... have tried dling those codecs it has on the sticky post ... and still nothing .. yet i can import pictures with no problem at all ... any1 kno how to fix this
... also i have dled quite a few plugins .. could that be it??? any help would be greatly appreciated

Thanx in advance,
Rob
Im having EXACTLY the same problem with AlamDV2... any ideas anybody? Im running XP on 32bit and with QT6 installed.

HEEELLP smile
Posted: Thu, 20th Jan 2005, 1:37am

Post 15 of 16

smallanditalian5

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Yeah, I'm having the same problem. I have QT6 and XP. I even downloaded that Matrox or whatever codec. I still get that little blue square whenever I try to import a video. I paid 90 bucks for this software and it hasn't worked at all!
Posted: Thu, 20th Jan 2005, 1:39am

Post 16 of 16

Simon K Jones

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Try exporting your clips as uncompressed footage, rather than using your DV codec. This should resolve the issue.

AlamDV3 will be far more compatible with different codecs, including the troublesome MicrosoftDV codec. Hopefully it won't prove too inconvenient until everyone can upgrade.