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I am not able to see canvas size on the right side

Posted: Tue, 3rd Mar 2009, 4:35am

Post 1 of 6

FXhomer144931

Force: 2400 | Joined: 13th Jan 2009 | Posts: 9

PhotoKey 5 Pro User

Gold Member

when I click on import on the left side it doesnt give me the option on the right side to import anything. I tried reinstalling from the disk and still no info on the right side of the screen. also a mac tech had me create a new user account and when I tried to install photo key batch on it it kept saying installation failed. files missing in "/" but I am using the disk. The problem with all this I have been using the program for the last 3 months with no problem
Posted: Tue, 3rd Mar 2009, 9:24am

Post 2 of 6

JackPot

Force: 10109 | Joined: 3rd Oct 2005 | Posts: 384

VisionLab User VideoWrap User PhotoKey 3 Pro User MuzzlePlug User PowerPlug User FXpreset Maker Windows User MacOS User

Gold Member

Hi,

As a batch user you now get a free version of PhotoKey Pro.

PhotoKey Pro is basically PhotoKey Batch but with new features. I suggest you download that update and hopefully it will fix your problems.

The Program can be downloaded from here:

http://fxhome.com/account/downloads
Posted: Sat, 7th Mar 2009, 3:14pm

Post 3 of 6

KayJune

Force: 0 | Joined: 7th Mar 2009 | Posts: 1

Member

Hello,

I have been using the software for about a month without problem and am now experiencing my right-side menu being MIA. It worked fine yesterday... frustrating that the software doesn't automatically install updates or really even tell you about them.

Anyway, I'll try installing the update and let you know if that worked. Thanks for the suggestion! smile
Posted: Sat, 7th Mar 2009, 3:24pm

Post 4 of 6

yesterdaysmuse

Force: 400 | Joined: 17th Feb 2009 | Posts: 3

PhotoKey 2 Pro User

Gold Member

Alright!

Downloaded PhotoKey 2 Pro and the menu is back.

Thanks again! smile smile
Posted: Sat, 7th Mar 2009, 5:17pm

Post 5 of 6

FXhomer144931

Force: 2400 | Joined: 13th Jan 2009 | Posts: 9

PhotoKey 5 Pro User

Gold Member

Down loaded the pro version and everythings works

Thanks much
Posted: Mon, 9th Mar 2009, 3:31pm

Post 6 of 6

JackPot

Force: 10109 | Joined: 3rd Oct 2005 | Posts: 384

VisionLab User VideoWrap User PhotoKey 3 Pro User MuzzlePlug User PowerPlug User FXpreset Maker Windows User MacOS User

Gold Member

Great news guys. Hope you like the new features.