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Keyed photos saved as TIFF have gray/black background

Posted: Sun, 19th Apr 2009, 3:09am

Post 1 of 4

toddg

Force: 0 | Joined: 16th Apr 2009 | Posts: 3

Member

Hello,
I'm using CS3 & CS4 and when I save a keyed image as TIFF from photokey 2 demo to my desktop and then open it into PS it has a gray /black background and not the detailed selection that I see in Photokey 2.I have a feeling it's a PS problem because when I save the TIFF to my desktop I can see the Tiff file Icon and it looks just like the keyed selection I did in Photokey ( and no sign of the gray/black background) ! If I save the photokey selection as a PNG file it seems to be fine when pulled into PS... just a selection..no gray/black background...works fine... any ideas what to look for ?

thank you..

todd
Posted: Sun, 19th Apr 2009, 3:34am

Post 2 of 4

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

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SuperUser

The same issue was reported here a few days ago. It would appear the team is looking into it, but they don't have a specific answer as yet. In the meantime, if the PNG format is working, I would recommend using that. Does using PNG create any issues on your end?

EDIT: looking at the thread I linked to again, I see you already found that thread as well. I missed that the first time, sorry. Since Tarn was able to export a TIFF into Photoshop successfully, they are probably working to duplicate the problem, so they can find a solution.
Posted: Sun, 19th Apr 2009, 3:47am

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Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

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SuperUser

OK, I've been playing around with this a bit myself, and the TIFF files you are exporting have all of the alpha info include din them, its just the way they are displayed in Photoshop. If you look at the channels you will see that the alpha channel is there, its just not visible by default. If you create a selection based on the alpha channel, then use that to create a layer mask for the layer, you should be good to go quite quickly.
Posted: Mon, 20th Apr 2009, 10:55am

Post 4 of 4

toddg

Force: 0 | Joined: 16th Apr 2009 | Posts: 3

Member

Yes,I found the other thread and posted there first.I guess it's not a big deal to save as PNG,or as a TIFF and use the alpha channel ( I assume it would be the same selection ).I should see if this happens in Photo Elements also.It was just a little confusing being new to the program (photokey) and not having it work with TIFF they way I had hoped.Though I'm not totally sure if CS3/CS4 isn't interpreting something incorrectly too !! If I come up with something I'll post back..other wise,thank you for the work around suggestions !!

T