Garrison wrote:Where would that support come from? Surely rental costs should cover that, but in the end, how much would that be? And where does the customer support end?
I like the idea, I just don't see it's feasibility.
Well, I see where you are coming from. There certainly would be a lot of basic, pointless questions that have already been asked several dozen times. But see, this is where the regular FX Home users come into play. Many of the users already do answer lots of questions in the forums and many help the moderators out quite a bit.
Definately not all, but most questions can be found in the support forums already. The more specific questions would take more time and additional clarification, but I think it might be okay. FX Home could add some more moderators (or the orange users- I think are unpaid) that could help out with the support and all. Perhaps there would be some way to make the rental users have a limited amount of questions or support issues with rented
software? I don't know, but this would also require additional prpogramming and work/time.
The renting isn't a bad idea at all, but the software would have to be very tough and very near impossible to crack. That's the thing with these trials. Sometimes you can get around the time trials (say thirty days, or whatever) by simply adjusting the system clock. Though DRM may work. That is just possible. If you make it so the liscense is invalidated when the clock changes, this could have issues with Day light savings and users dual boting OSX and Windows, as the time formats are different- I have heard of this being an issue with other software. I guess one thing you could do would be to have some way of making the computer stay connected to the internet to make the software run- kind of like the cloud computing idea, or online video editiors/ office suites and such. But then you run into enourmous server requirements and also additional cost. Sure, with the renting, the customer wins, amd after a while, FX Home could make money off of this- the initial set up could cost a bit, but after a little while, it may pay off. Obvuously a lot of time would have to be poured into this, but maybe some members would volunteer to help out? We have such a great community here, I think you'd have some takers.
Hey, I think the software is definatley worth the cost which isn't all that much after all) and is very powerful. I am very glad that I chose FX Home. I really am. And you get the great commuynity set up here as well! Keep it up guys, you do a great job!
But another thing, with say, the vision lab software package, what would prevent users from using that to get the commercial liscense that comes with that versus, say the Elab and Clab packages? That would be one of the things that would have to be decided- does it cost an additionall amount of $$ to rent Vlab? Is it renatble? The list goes on. The FX Home staff would have some issues like these to iron out too, in addition to the software creation. I don't know. There are pros and cons to both sides. Seems like it would be possible, but then again, how much would we put into this, ad how much would FX Home get back?