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I bought vision lab bundle from tube tape I havent recieved

Posted: Sat, 26th Sep 2009, 1:31pm

Post 1 of 4

SCOTTYX

Force: 1200 | Joined: 19th Sep 2009 | Posts: 3

VisionLab User VideoWrap User

Gold Member

I havent recieved unlock code. Tube tape said 1 hour and its been 13. plus there closed on weekends please can you help me on this one... Thank you, Scotty X
Posted: Sat, 26th Sep 2009, 3:12pm

Post 2 of 4

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

FXhome is also closed on weekends. Double-check your junk email folder to make sure the email from TubeTape didn't get misplaced.
Posted: Mon, 28th Sep 2009, 8:27am

Post 3 of 4

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

We don't have any direct connection to Tubetape sales. They're one of our resellers, but beyond that we don't share any sales details. You will have to wait to hear from them, I'm afraid, but I'm sure they'll get back to you ASAP.
Posted: Tue, 29th Sep 2009, 4:14pm

Post 4 of 4

TubeTape

Force: 9542 | Joined: 24th May 2007 | Posts: 169

VisionLab User VideoWrap User PhotoKey 5 Pro User PhotoKey 3 Plug-in User FXpreset Maker Windows User MacOS User

Gold Member

Just saw this post. We want to make sure that you have received everything you need to start enjoying Vision Lab. Axeman is right, sometimes our emails unfortunately end up in the spam box. If you are still having trouble, please contact us directly either by phone 1-866-485-7570 or email sales@tubetape.com. Cheers!