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Windows 7 and PhotoKey Pro 2

Posted: Thu, 22nd Oct 2009, 7:46pm

Post 1 of 9

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

Just installed windows 7, really much better/quicker than Vista but when i installed photokey pro 2 it doesn;'t load. The installation is finished but when i want to run the program it appears to be loading but after about 10 seconds it just stops with the loading cursor and nothing happens.

Anyone got a solution?
Posted: Thu, 22nd Oct 2009, 9:07pm

Post 2 of 9

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

before upgrading my laptop was using vista, here it was working ok (not fast) but in 7 it does nothing.
I noticed that 7 has a virtual machine installed so i've tried it on a virtual xp machine, here it worked fine.

I've also tried in 7 to change the compatibility to vista and xp, but both doesn;t change a thing.

I will try a clean install tomorrow, hopefully this will help
Posted: Fri, 23rd Oct 2009, 7:49am

Post 3 of 9

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

This is the first we've heard of any Windows 7 issue with PhotoKey 2. We'll look into it ASAP.
Posted: Fri, 23rd Oct 2009, 7:56am

Post 4 of 9

Hendo

Force: 13107 | Joined: 16th Sep 2004 | Posts: 848

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User MacOS User

FXhome Team Member

Are you using the latest version? (2.0.0021 for PhotoKey 2 Pro.)

Also, exactly what version of Windows 7 are you using? And is it 32-bit or 64-bit? And is this a beta/release candidate of Windows 7, or the final version?
Posted: Fri, 23rd Oct 2009, 8:08am

Post 5 of 9

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

yes the latest version. Before installing i've download the installer from the site of FXhome to be sure i've got the latest one
Posted: Fri, 23rd Oct 2009, 8:15am

Post 6 of 9

Hendo

Force: 13107 | Joined: 16th Sep 2004 | Posts: 848

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User MacOS User

FXhome Team Member

What version of Windows 7 are you using? And is it 32-bit or 64-bit? And is this a beta/release candidate of Windows 7, or the final version?

Did you upgrade your laptop from Vista to Windows 7? Or did you perform a clean installation of Windows 7 (formatting your hard disk)?
Posted: Fri, 23rd Oct 2009, 10:13am

Post 7 of 9

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

Installed windows 7 ultimate x64, final version.

Installed it on the other partition available on my laptop without formatting it
Posted: Fri, 23rd Oct 2009, 10:15am

Post 8 of 9

Hendo

Force: 13107 | Joined: 16th Sep 2004 | Posts: 848

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User MacOS User

FXhome Team Member

Hmmm. I'm also running Windows 7 Ultimate x64 here and haven't had any problems with PhotoKey (or our other software).

Are you able to come into the chatroom? That might be easier than here!

http://fxhome.com/chat/
Posted: Fri, 23rd Oct 2009, 10:40am

Post 9 of 9

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

i suppose the it manager at my work doesn't like irc

<irc.fxhome.com> *** Looking up your hostname...
Closing link (unknown@75.101.134.169) [Registration timeout]
You have been disconnected from the server
[Click here to reconnect]
but my laptop is at home and i'm at work razz