You are viewing an archive of the old fxhome.com forums. The community has since moved to hitfilm.com.

Need updating assistance

Posted: Thu, 19th Nov 2009, 1:48am

Post 1 of 3

BIMO

Force: 940 | Joined: 29th Sep 2007 | Posts: 49

CompositeLab Pro User EffectsLab Pro User FXpreset Maker MacOS User

Gold Member

For some reason, whenever I open FX Lab Pro or Composite Lab Pro, it asks me to download an updater for the two products, I haven't up dated them because there in a PC format, and I use a Mac, so I have no way to download the updater, and lately, the Presets that come with the product have all disappeared. Does the, "not downloading the updater have to do anything with this?
Posted: Thu, 19th Nov 2009, 5:00am

Post 2 of 3

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

I'm sorry, what? Surely it would make sense to download the latest Mac versions if you are running a Mac? What do you mean about them being in PC format?

Go here: http://fxhome.com/account/programs and download the latest Mac installers. If you are having preset issues, then I'd recommend doing a clean re-install at that point, with the newest version.
Posted: Thu, 19th Nov 2009, 11:39pm

Post 3 of 3

BIMO

Force: 940 | Joined: 29th Sep 2007 | Posts: 49

CompositeLab Pro User EffectsLab Pro User FXpreset Maker MacOS User

Gold Member

Thank'you smile