Another background issue
Posted: Tue, 24th Nov 2009, 8:57pm
Post 1 of 5
I downloaded photokey pro 3 with the portrait type backgrounds. When I open the "add background" the only files that come up are the demo low res pictures from the free demo program. Someone help?
Posted: Tue, 24th Nov 2009, 10:56pm
Post 2 of 5
The demo and the actual version are two different installers.
Reinstall with the installer from here.
Posted: Tue, 24th Nov 2009, 11:42pm
Post 3 of 5
I know they are two different files. I uninstalled the demo prior to downloading the link that was sent to me in an email for the paid version. But the sample images are still there and not the ones that came with the package.
Posted: Wed, 25th Nov 2009, 12:54am
Post 4 of 5
The full versions of the backgrounds you ordered are likely in a different folder than the smaller demo versions. You will have to navigate to the folder containing the backgrounds you want to use, and select one from there. Did you copy the disk of backgrounds to your computer, or are you using them directly from the disk?
Posted: Wed, 25th Nov 2009, 10:10am
Post 5 of 5
Tina - which portrait backgrounds are you referring to? You don't seem to have purchased direct from FXhome.com, so I'm not sure what you actually ordered or from where.
PhotoKey 3 Pro comes with a sampler of our background packs. It is not provided with any full resolution backgrounds.
However, you can use any background image you want. Simply locate it on your computer.