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Xbox 360 video issue- help needed

Posted: Sat, 28th Nov 2009, 6:24pm

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DVStudio

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Hey guys

Sorry to bother everyone with yet another technical problem, but my Xbox 360 has got a problem.

See what happened was yesterday I was playing on Live and the screen went all fuzzy and the Xbox was unresponsive. Okay, no problem- just the conbnection went bad or the server timed out or something. So I restarted and it did it again. Not immediately, but after a few minutes of gameplay on MW2. Alright, now it is getting annoying- so I assumed it was my projector bulb going, although it is relatively new. So I moved it to the HDTV in the next roomn. Same problem.

Then I decided to try another game- same issue. By the way it happens on Live, in Campaign and in Spec Ops on Call of Duty. I then switched the HD Component cable to the HDMI and it still happened. Same thing with the standard def one I dug out of the box.

My system is about 2.5 years old and I don't know how to fix it. Any ideas would be great as I'd like to avoid sending it in if possible. Thanks, really appreciate it.

Here is an image of the screen when it happens (this is on HDMI)


Well, thats it. Off to hang some Christmas lights. Thanks in advance!

DV

Edit: I have tried clearing the Xbox system cache, but that was to no avail as well. What are the odds of a bad power supply? Thanks
Posted: Sat, 28th Nov 2009, 8:17pm

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CX3

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If your system is 2.5 years old, I'd send it in quick while the warranty is still in effect. Other wise it'll be coming out of your pocket.

A similar situation happened to me. My 360 would play standard def but not high def. And it wasn't the cables either. A buddy of mine is the exact opposite (plays high def but not standard def -- be he doesn't have a flat screen).

Tell them to send you a packing box with the quickness.
Posted: Sat, 28th Nov 2009, 8:25pm

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Aculag

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You're going to be saying hello to a different kind of Christmas lights in a few days, no doubt. The kind that are red and make a semi-circle on the face of your 360! Agreeing with CX3, get that bastard fixed, it's broken.
Posted: Sat, 28th Nov 2009, 9:59pm

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DVStudio

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Aculag wrote:

The kind that are red and make a semi-circle on the face of your 360! Agreeing with CX3, get that bastard fixed, it's broken.
Heh, dude it already showed the red ring- 3 lights, but I was bale to fix it. Yeah, I'll send it in, thanks guys!
Posted: Sat, 28th Nov 2009, 10:33pm

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Aculag

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Yep, mine had the rrod, made some changes, got it working again, and mere days later it died for good. Tis a common problem. Unfortunately for me, mine is out of warranty!
Posted: Sat, 28th Nov 2009, 10:38pm

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Pooky

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Thankfully, they now send you the new Jasper units which don't have the RROD problem anymore, so you should be set after that razz
Posted: Sat, 28th Nov 2009, 11:17pm

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CX3

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DVStudio wrote:

Aculag wrote:

The kind that are red and make a semi-circle on the face of your 360! Agreeing with CX3, get that bastard fixed, it's broken.
Heh, dude it already showed the red ring- 3 lights, but I was bale to fix it. Yeah, I'll send it in, thanks guys!
Wait, how did you fix it? If you did it by opening up your console then your warranty may be void and you'll either have to pay for the repairs yourself or buy a new console all together.
Posted: Sat, 28th Nov 2009, 11:22pm

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DVStudio

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CX3 wrote:

DVStudio wrote:

Aculag wrote:

The kind that are red and make a semi-circle on the face of your 360! Agreeing with CX3, get that bastard fixed, it's broken.
Heh, dude it already showed the red ring- 3 lights, but I was bale to fix it. Yeah, I'll send it in, thanks guys!
Wait, how did you fix it? If you did it by opening up your console then your warranty may be void and you'll either have to pay for the repairs yourself or buy a new console all together.
I'm not sure. I didn't open it or anything, just unplugged in and the the video cable and then reset the console. Maybe it wasn't seeing the input or something, but the support rep said to send it in to be fixed, so hopefully that does it then.
Posted: Sat, 28th Nov 2009, 11:39pm

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TheOutlawAmbulance

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Well its fixed! smile Good job everybody....see a PS3 doesn't get a red ring...
Posted: Sat, 28th Nov 2009, 11:46pm

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DVStudio

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Storm Grenade wrote:

Well its fixed! smile Good job everybody....see a PS3 doesn't get a red ring...
Errrmm... one of my friends has a PS3 and every other day he's talking abo0ut saving 300 bucks from a repair from Sony. No idea what the problem was though. So yes, no RROD fro you, but other issues I guess?
Posted: Sat, 28th Nov 2009, 11:46pm

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CX3

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Nope, it gets the yellow light of death. Same ish, diff color.
Posted: Sun, 29th Nov 2009, 12:00am

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TheOutlawAmbulance

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DVStudio wrote:

Storm Grenade wrote:

Well its fixed! smile Good job everybody....see a PS3 doesn't get a red ring...
Errrmm... one of my friends has a PS3 and every other day he's talking abo0ut saving 300 bucks from a repair from Sony. No idea what the problem was though. So yes, no RROD fro you, but other issues I guess?
I was just kidding. And yeah I've heard it does get a yellow light. I haven't gotten one but no console wars. Not here....please...
Posted: Sun, 29th Nov 2009, 12:41am

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Aculag

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Arrgh! The PS3 crashes better than the 360 arrrgh!
Posted: Sun, 29th Nov 2009, 11:34am

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Joshua Davies

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I still have no idea how the X360 makes any money.

In the UK 60% of the original spec units failed and needed replacement - that's just insane! I'm sure a few PS3s and Wiis go wrong but I would be surprised if it was as much as 5% of units. I've only used my X360 a few times but I find that I'm afraid to switch the thing on now. I've been told the failure rate of the newer ones is still far higher than the PS3 and Wii. Microsoft must be able to make them for $10 or something.

Glad your problem went away.
Posted: Sun, 29th Nov 2009, 1:27pm

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Fxhome Dude

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schwar wrote:

I still have no idea how the X360 makes any money.

In the UK 60% of the original spec units failed and needed replacement - that's just insane! I'm sure a few PS3s and Wiis go wrong but I would be surprised if it was as much as 5% of units. I've only used my X360 a few times but I find that I'm afraid to switch the thing on now. I've been told the failure rate of the newer ones is still far higher than the PS3 and Wii. Microsoft must be able to make them for $10 or something.

Glad your problem went away.
That's rather preposterous if u ask me. There's no denying the failure rate of both consoles. But with a 2 year warranty, if your console fails after 2 years well then, u got ur money's worth in my opinion. I have owned one for nearly a year, no problems really. To say the system is jnk because there is an issue with it (that can be remedied by warranty and a new system) isn't right. The 360 is a great console...
Posted: Sun, 29th Nov 2009, 1:51pm

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pdrg

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MS lose money on consoles. The development costs for XBOX are HUGE, and it takes years for them to even break even. The consoles exist as a platform for selling games - and you guys will pay through the nose for those latest games wink
Posted: Sun, 29th Nov 2009, 2:11pm

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DVStudio

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schwar wrote:

I still have no idea how the X360 makes any money.
XBL. Thats it. That's why they make money. Sure, PSN is available for PS3 users, but Live is what everyone uses.

Honestly, a few bugs with the consoles make no difference to most gamers. Prior to this incident, I have never had an issue with this Xbox and the one upstairs (also the 360 pro) has never had a problem. And that was one of the original 360s that were "plagued with problems"

A few issues won't stop gamers from buying them, heck, I am going to be purchasing an MW2 console if I don't end up getting it for the holidays, regardless of this problem with my current system. I dunno, but Live and the overwhelming amount of games for the console are enough to make do with problems it has. Most of the new ones are pretty good though- new chips and processors- MS had originally tried to cut cost and design them in house, and that led to many of the problems that the first Xbox's had.

schwar wrote:

Glad your problem went away.
Thanks dude. Not quite yet though- still gotta send it in, but as it is Sunday the UPS store is open tomorrow.
Posted: Sun, 29th Nov 2009, 6:43pm

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TheOutlawAmbulance

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DVStudio wrote:

schwar wrote:

I still have no idea how the X360 makes any money.
XBL. Thats it. That's why they make money. Sure, PSN is available for PS3 users, but Live is what everyone uses.
Live might be what "they" use but you dont't see this happening on PSN. Its around 10:50 when he talks about it. Check it out here.

PS: Yes I understand its on Playstation University but he makes some good points. Don't pay attention to the site but to the video.
Posted: Sun, 29th Nov 2009, 6:50pm

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Pooky

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I'm almost entirely sure that the Microsoft gaming division is more profitable than the Sony one. In fact, I'm pretty sure they make a profit on Xbox consoles, whereas the PS3 is sold at a loss.
Posted: Sun, 29th Nov 2009, 10:52pm

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Joshua Davies

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Hehe, way to get foamy about the X360 people. This wasn't meant to be a console argument.

I never said the PS3 has made money, most reports suggest that it does not - Nintendo are the only cash cow this time round. What I said was that I'm surprised how the X360 DOES make money considering the published information of the very high failure rate. They must make massive royalties on the sale of games to continue to be profitable given the cost of replacement hardware.

There is no denying the high failure rate of the X360 just like PS3 owners can't deny that most cross-platform games perform better on the X360 where it is easier for developer to extract the performance. Saying that you've had your moneys worth after 2 years is the preposterous argument Wes, hence so many people are angry about this issue. I still have consoles over 5 years old which work just fine. Furthermore, some people have been covered by the warranty and some have not!

I may feel differently if the statistics were not backed up in the real world but every single person I know with a X360 (other than me) has had at least 2 consoles due to failure. One person I know has had 6. While I know a few less people with the PS3, not a single one of them has had a hardware failure which is also true with the Wii.

The X360 is a great games platform for sure, and a successful one, but it was also poorly designed on a technical level for how it was used in the real world. Just because the software (games, live etc.) is great and the performance is competitive doesn't make a console solid and reliable which was my main point.

You are all free to love whatever console you want... other than the Sega Saturn (joke). smile
Posted: Mon, 30th Nov 2009, 1:47am

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Fxhome Dude

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I stated it wrong, it wasn't preposterous. The word seemed to fit at the moment. Ur right 2 years is what should be the bare minimum best. And about those friends of urs, that is crazy... Never heard that one before.
On another note DVstudio ur right. XBL is the ticket... I had it for a month loved it... This goes to show that there are a ton of happy xbox360 owners failure doesn't tstand in they're way of fun...
Posted: Mon, 30th Nov 2009, 4:24am

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Aculag

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^^^ ur posts r hard 2 reed bcuz u cant spell simple words...

It is pretty crazy that the projected length of this console generation is approximately seven years, and most 360s don't even last three before needing to be replaced. Everyone I've known who has a 360 has had to have it replaced at least once. I thoroughly enjoyed my 360 while it lasted, though.

I recently saw a bar graph showing the amount of console repairs needed since launch of the console, and the 360 bar dwarfed the PS3 and Wii's bar combined. Granted, the newer models of the 360 are supposedly better, but come on. And it's not as if the statistics are skewed because the 360 has sold more, or anything. The Wii has still sold more than both 360 and PS3 as far as I know, and it probably has the lowest failure rate.
Posted: Mon, 30th Nov 2009, 7:21am

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ben3308

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In the hardware failure vs. sales projection, you may want to factor in actual playing time on each console. Everyone I know who has a Wii plays it maybe once or twice every other week, whereas every XBOX owner I know keeps it running more than half of every day. God knows I see CX3 on XBOX Live almost every time I get home from class. wink

I've had mine for only a year, but I keep it running 24/7 and have had no problems whatsoever, and I've knocked it off of shelves, etc without issues. XBOX's get played pretty religiously (XBL) once they're purchased, a lot of the Wii's I know lose their gimmick after a month and collect dust on shelves; to be pulled out whenever the XBOX loses its ethernet connection, or gets boring or something. biggrin
Posted: Mon, 30th Nov 2009, 10:52am

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DVStudio

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Good points Ben. You're absoultely right, I know that the second I get back from class the Xbox is turned on and it runs until midnight or so, even if I'm not playing it the entire time. On weekends I leave it on all day. This seems like a common thing for people to do with their 360s, but you just don't see it with the other consoles.

Aculag wrote:

The Wii has still sold more than both 360 and PS3 as far as I know, and it probably has the lowest failure rate.
But lets be honest here man. What would you rather play? The 360 with great games and XBL or the Wii? There are almost no games for it at all and the 360 and PS3 have so many great ones.
Posted: Mon, 30th Nov 2009, 10:58am

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Simon K Jones

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Ben's point is a good one - the Wii is definitely an occasional indulgence rather than a general multi-purpose machine like the 360 and PS3. And there's maybe an argument that until the last 6-12 months the PS3 hasn't really had much games content.

However, having just got a PS3 I'm using it pretty much everyday, whether for games, Internet, DVD, blu-ray or streaming media from my PC. Fingers crossed it'll last OK.

What I find more perplexing than the 360 failure rate is how everyone seems perfectly content to pay for the Live service. I'm really surprised (and impressed) with how Microsoft convinced everyone about that. Though I'm mainly amused at their utter failure to con PC gamers into paying for the same kind of thing.
Posted: Mon, 30th Nov 2009, 11:02am

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Aculag

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It doesn't matter what I or you would rather play, or how long I would play it. I don't have a Wii, never will, but a lot of people do!

ben3308 wrote:

I've had mine for only a year, but I keep it running 24/7...
Good god, why?
Posted: Mon, 30th Nov 2009, 11:04am

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Simon K Jones

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Because he hates our planet.
Posted: Mon, 30th Nov 2009, 1:08pm

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Fxhome Dude

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Tarn wrote:

Because he hates our planet.
Thats a good one.
I can say the same thing. Since my DVD player broke sad I have had to use the Xbox for videos as well. Not to mention there are those in the house who leave it on after they're done....smile
Posted: Mon, 30th Nov 2009, 5:55pm

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Mike Q

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Had a similar problem with my xbox, my lad was playing on it and just before he switched it off the screen went pixelated. Turned it off, started up next day with same problem, thought a wire had worked loose, checked wires, still same problem. This time when it loaded up I got an error screen, e75...I think, contact customer support. As this was a known error they dealt with everything, for free, even though my warranty had expired, only had to print off a label, phone UPS for a pick up. They had it back to me in just over a week.
Posted: Tue, 1st Dec 2009, 9:34am

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Simon K Jones

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Latest thing is that it sounds like Microsoft isn't going to let the BBC put iPlayer onto Live, because iPlayer is free. Similar to how they won't let Valve put out free updates to Left 4 Dead/Team Fortress/etc.

Microsoft's reticence to provide free content, even when the content creators want to give it away for free, really turns me off the entire 360 platform.
Posted: Tue, 1st Dec 2009, 10:50am

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DVStudio

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Tarn wrote:


Microsoft's reticence to provide free content, even when the content creators want to give it away for free, really turns me off the entire 360 platform.
Yeah, that is rather bizarre, but they did release Facebook and Twitter for the 360 just a little while back. And the free Zune 1080p update too.

Project Natal is going to be pretty cool once it comes out. In case you haven't heard of it, check it out here. It lets you control the game and your avatar and stiff with the camera bar.
Posted: Tue, 1st Dec 2009, 10:53am

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Simon K Jones

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Yeah, Natal looks interesting, despite the crappy demo they did at E3.

I'm mostly interested in the camera itself and how it can be utilised on PC, though, rather than the gaming potential on 360, which is likely to be mostly gimmicky in a Wii kind of way.