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Rendering issues. please help

Posted: Sun, 13th Dec 2009, 8:51pm

Post 1 of 6

FXhomer60969

Force: 1000 | Joined: 13th Dec 2009 | Posts: 4

VisionLab User

Gold Member

Ok, so I just got this and i was rendering my first video and when it was doing it it got 30/whatever and it froze and I had to shut it down. whats up?
Posted: Mon, 14th Dec 2009, 11:04am

Post 2 of 6

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

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FXhome Team Member

I'm sorry to hear you're having problems. Could you provide some more information, please?

- What operating system are you using?
- What are the specs of your computer?
- What render settings did you choose?
- What was in the project that you were rendering? Video, images, effects etc?
Posted: Tue, 15th Dec 2009, 1:09am

Post 3 of 6

FXhomer60969

Force: 1000 | Joined: 13th Dec 2009 | Posts: 4

VisionLab User

Gold Member

I'm using windows vista, I chose AVI, and it was a video file. And thanks for replying.
Posted: Tue, 15th Dec 2009, 5:51am

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Axeman

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SuperUser

What codec was the video in when you imported it? What codec did you select to render to? If you select a different codec, does it make a difference?

If you select Quicktime as the container in the Render settings, can you render then, or do you get the same problem? Also, make sure you have the latest Quicktime and DirectX installed.

Answers to these questions will help narrow down the cause of the problem.
Posted: Wed, 16th Dec 2009, 11:41am

Post 5 of 6

FXhomer60969

Force: 1000 | Joined: 13th Dec 2009 | Posts: 4

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Gold Member

it works with quicktime but the original video was avi so I cant keep the sound. I want to keep the sound.
Posted: Wed, 16th Dec 2009, 2:13pm

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Axeman

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SuperUser

OK, that info helps. what about the other questions? what AVI codec did you render to? If you switch the codec does it make a difference? Do you have the latest version of DirectX for your OS installed?