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background photokey 2 lite

Posted: Tue, 15th Dec 2009, 3:16am

Post 1 of 6

FX flippinphotos

Force: 500 | Joined: 23rd Nov 2009 | Posts: 3

PhotoKey 3 User

Gold Member

of the 100 backgrounds preprogramed, iam having trouble with fotolia_9506438_xxl.jpg
it says the dimensions exceed the maximum that is supported(5000x5000).
now this is so far the only one that wont open....and of course it being a christmas theme I WANT IT!!!!
please help me out...not computer guru, very novice, need step by step and possilby pictures on how to make it work wink thank you... glenna
Posted: Tue, 15th Dec 2009, 5:56am

Post 2 of 6

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

That file opens just fine in PhotoKey Lite for me. Can you try opening that image in a different program to see if there is something wrong with the image itself?

Its resolution is 3818x2700 pixels, so it is well within the acceptable size limits.
Posted: Tue, 15th Dec 2009, 7:30am

Post 3 of 6

FX flippinphotos

Force: 500 | Joined: 23rd Nov 2009 | Posts: 3

PhotoKey 3 User

Gold Member

ok it opened in aperture but now how do i make it open as a background in photokey...and the basketballs wont open either...
Posted: Tue, 15th Dec 2009, 9:42am

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Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

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FXhome Team Member

I believe some early versions of PhotoKey 2 Lite were shipped with a couple of Westcott's backgrounds too large. You will need to reduce them in size before using them in PhotoKey 2 Lite.

I'm not familiar with Mac photo software myself, but hopefully someone else will be able to give you instructions on how to reduce the resolution of the images.
Posted: Tue, 15th Dec 2009, 2:52pm

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Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

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SuperUser

What other photo editing software do you have?

You can export a version from Aperture at 50% of Original Size, and that should do the trick.
Posted: Wed, 16th Dec 2009, 6:54pm

Post 6 of 6

FX flippinphotos

Force: 500 | Joined: 23rd Nov 2009 | Posts: 3

PhotoKey 3 User

Gold Member

sweeeet...ill try that...thanks