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Render holds at 30 frames and will not continue...

Posted: Sat, 9th Jan 2010, 8:06pm

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CTFPlaya360

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Rendering an HD 720P AVI file as Microsoft Video 1.

It holds at 30 FPS every time. Tried multiple video clips of the same type, still result occurs. I've tried rendering as other formats but it always hold at 30 frames. Help.
Posted: Sat, 9th Jan 2010, 9:24pm

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Axeman

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When you say other formats, do you mean .mov and still image formats, or do you actually mean different codecs in .avi format?
Posted: Sat, 9th Jan 2010, 9:40pm

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CTFPlaya360

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When I say "formats," I mean that I selected to render AVI the whole time, but used other methods like DV Video encoder, Uncompressed, Microsoft Video 1, etc, you know. But for some odd reason with every method, it stops at 30 frames.

I even tried rendering a video that was actually UNDER 30 frames and that worked. Something about it boggles mind mind. 30 frames, such a random number. Can we find a way to correct this problem please? crazy
Posted: Sat, 9th Jan 2010, 10:39pm

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Axeman

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That's what I'm trying to do. Thus the questions. If you try a different format (.mov or still image) does the same thing happen?

Does anything significant happen on frame 30?

Do you have plenty of free harddrive space?

Are you sure your DirectX is up to date? And Quicktime, while you are at it.

Have you tried a clean re-install?
Posted: Sun, 10th Jan 2010, 2:57am

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CTFPlaya360

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If I render as th MOV option, the 30 frame freeze does not occur. Reguardless, it is very important the final render be in AVI (which of course freezes at 30...).

No nothing significant happens on frame 30. One thing I can think of though is that the video on the canvas is 30 fps...but I doubt that's the problem.

I have plenty of free hard drive space.

Quicktime's up to date and so is DirectX.

I have not tried a clean reinstall. Somehow I don't think that will help in this situation. Or has it been proven in past cases to do so?

I did notice a different user on this site who had a similar thread about a frame freeze during render. How did his problem get fixed? Maybe it can be a good reference to this thread.

This is a weird glitch, and I hope we can get it fixed because I just got a nice new camera and I'd like to use it. Keep me posted.
Posted: Sun, 10th Jan 2010, 5:32am

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Axeman

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If the Quicktime renders are working, then it would suggest the issue is with DirectX and the AVI rendering, not with EffectsLab itself. A clean re-install may eliminate any glitches in the way that EffectsLab and DirectX are interacting, so I would highly recommend giving it a try. It only takes a minute or two, it can't hurt anything, and it may well get you sorted out, if it doesn't, that info will likewise be helpful in diagnosing the problem. Make sure you follow the instructions in my earlier link carefully though, as skipping a step in the clean re-install process can render the whole process ineffective.
Posted: Sun, 10th Jan 2010, 6:06pm

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CTFPlaya360

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Did a clean re-intstall, the problem still persists. DirectX must be an issue then, right?

During the clean reinstall I could not find this folder, however:

C:\Users\<your user name>\AppData\Local\EffectsLab Pro 1.5

I have no clue why, but for some reason it was just nowhere to be found. Could it have not rendered the reinstall correctly b/c of that?

Another fact you should probably know is that I used Aiseesoft Flip Converter to convert the Flip MP4 file to AVI for use in FxHome, and the conversion settings were as shown:

http://tinypic.com/r/2n0qznm/6 Would these settings be the reason why the render stops on frame 30?

How can I be assured that DirectX and Quicktime are up to date? I googled both of them but I'm not sure I'm downloading the most recent version. Link it?

Thanks for your help, we're getting to the bottom of this as each post goes by.
Posted: Sun, 10th Jan 2010, 6:13pm

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CTFPlaya360

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Edit:

The converted file settings must be the problem, because I put a different AVI into FxHome and it rendered fine. Something particular about the converted AVI makes it stop at frame 30...weird.
Posted: Sun, 10th Jan 2010, 6:44pm

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Axeman

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Yeah, that is weird. Glad you got it working though. If you can provide the details regarding the problematic file, as well as what software was used to convert it, the team can look into it and possibly clear the matter up further.
Posted: Sun, 10th Jan 2010, 11:16pm

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CTFPlaya360

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Woah, the problem's not solved yet. My new camera's files need to be able to be rendered into FxHome past frame 30.

The program I used to convert the files was Aiseesoft Flip Converter, as seen in the screenshot. Other AVI files work in FxHome, but it seems to be the ones off my Flip Camera, converted with this program that stop at frame 30 when rendering.
Posted: Mon, 11th Jan 2010, 12:01am

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Axeman

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Yeah, I'd look into a more reputable converter. Can you not use your video editing application to export to .avi?

EDIT: looking closer at your screenshot, I see you are using the Xvid codec? Try using a decent intermediate codec; Xvid is intended as a delivery codec, not for editing. Using a different codec shluld both sort out your compatibility issues, while simultaneously providing superior quality to your footage. Sorry I didn't catch that sooner.
Posted: Mon, 11th Jan 2010, 2:02am

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CTFPlaya360

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Well I tried multiple types of codec settings other than "XVid,' and the same problem still persists. I'm running a trial version of this program so I think I'll look into another converter. Some other Flip Converter programs out there seem promising, so I'll look into it. I'll keep you posted.
Posted: Mon, 11th Jan 2010, 2:21am

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CTFPlaya360

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How can I be absolutely sure that I have the DirectX fully updated? Do you have a download link?

I've tried another Flip converter and converted the MP4 to AVI, put it into FxHome and the problem still persists...

SOMETHING'S UP...
Posted: Mon, 11th Jan 2010, 2:58am

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Axeman

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I honestly don't know. I'm on a Mac, so I don't use DirectX at all. I don't know exactly how you update it. What other codecs did you convert to?

I always recommend Quicktime Pro as a conversion tool. Its $30 or so, but its rock solid, can convert non-Quicktime formats as well (avi, mp4, mpeg, wmv, etc.) There are excellent codecs included with Quicktime for any purpose, editing or delivery, and they are established and reliable as far as compatibility.
Posted: Mon, 11th Jan 2010, 10:37am

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Simon K Jones

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As Axeman asked a few posts back, can you not just use your editing software to convert the video files? There shouldn't be a need to use extra conversion software, as any decent editor will be able to convert the clips - hopefully without introducing any problems.
Posted: Mon, 11th Jan 2010, 7:15pm

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alienux

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CTFPlaya360 wrote:

How can I be absolutely sure that I have the DirectX fully updated? Do you have a download link?
Open up a run prompt and type "dxdiag" and hit Enter (or type this into the search field if you're using Vista or 7 and don't have the run prompt visible). That will open up the DirectX Diagnostic tool which will give you information about the version you are running. The most current version that ships with Windows 7 is DirectX 11.
Posted: Mon, 11th Jan 2010, 7:46pm

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CTFPlaya360

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Windows Movie Maker cannot do that. It can publish as DV-AVI, but that reduced the resolution of the video.

Can you guys maybe link a trial to Quicktime Pro so I can test it out please?

-Nick
Posted: Mon, 11th Jan 2010, 7:51pm

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Axeman

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http://www.apple.com/quicktime

Don't think there is a trial of Pro, as its so inexpensive to begin with. There's just the free player and the Pro version.
Posted: Tue, 12th Jan 2010, 2:07am

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CTFPlaya360

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@ Alienux: I searched that and nothing came up. I searched DirectX and a bunch of files came up with dates on them. Link me the latest version of DirectX please?

@ Axeman: http://www.apple.com/quicktime/pro/specs.html I didn't notice the file format MP4 in the import list. That is the type of file I have keep in mind...
Posted: Tue, 12th Jan 2010, 3:22am

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alienux

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CTFPlaya360 wrote:

@ Alienux: I searched that and nothing came up. I searched DirectX and a bunch of files came up with dates on them. Link me the latest version of DirectX please?
You have to actually run the DirectX Diagnostic program, which can be done by typing "dxdiag" directly into a run or search prompt and then hitting enter.

What OS version are you using? If you're using Windows XP, the download for the latest XP version (9c) can be found here:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

The DirectX info site (which includes information about the latest version 11 for Windows 7 and links to downloads for 9c for XP) is here:

http://www.microsoft.com/games/en-US/aboutGFW/pages/directx.aspx
Posted: Tue, 12th Jan 2010, 6:16am

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Axeman

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I open .mp4 files all the time with Quicktime. Download the free player (really, you should already have it) and try play one of your .mp4 files. If you can open it, you can save it to another format using Quicktime Pro.
Posted: Tue, 12th Jan 2010, 7:47pm

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CTFPlaya360

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DirectX was already fully updated, so it couldn't have been the problem. Could it have been possible that the Flip Converters themselves are the cause of the new AVIs stopping on Frame 30? Will Quicktime Pro really allow the render to keep going past 30?
Posted: Tue, 12th Jan 2010, 8:16pm

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Axeman

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Yes. I guarantee it. However, it may depend on which codec you convert to, as its entirely possible that the codec is related to the problem.

So you can edit HD in WMM, but you can't export HD? If you are considering buying QT Pro, it may be better worth your while to look into buying a decent editor instead, such as Vegas, which can be had fairly cheaply, as will sort out all kinds of problems for you, while simultaneously making editing vastly easier. WMM is quite possibly the worst video editing platform in the history of personal computers. Followed closely by recent versions of iMovie.

Also, try a different converter, such as MPEG Streamclip, which is free, to see if it helps. Will help in confirming if the problem is related to the converter you are using.
Posted: Wed, 13th Jan 2010, 12:07am

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CTFPlaya360

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I'd like to thank you.

The problem is fixed. Hopefully :]
Posted: Wed, 13th Jan 2010, 3:26am

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Axeman

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Indeed, here's hoping it stays that way. Which technique got you up and running?
Posted: Wed, 13th Jan 2010, 5:51pm

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CTFPlaya360

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I used the converter program you suggested in the last post. I exported as a Hi-Def AVI file, imported it into Effectslab, rendered it, and it worked. No more does it stop the render at 30 frames. I was pleased.