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Photokey 3 produces low resolution images.

Posted: Mon, 22nd Feb 2010, 1:24pm

Post 1 of 4

FXhomer97756

Force: 400 | Joined: 19th Feb 2010 | Posts: 3

PhotoKey 3 Pro User

Gold Member

Why does Photokey 3 produce low resolution images ? 8-9 KB / image? This is not good enough for printing professionally. Good images should be 5 MB at least. How do we solve this problem. My customers like large good quality prints.
Posted: Mon, 22nd Feb 2010, 1:34pm

Post 2 of 4

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Filesize does not have anything to do with the resolution of the image, or the print size. A very high resolution image can be very small or very, very large in filesize, depending on the format and compression.

The pixel resolution of an image relates to the print size via the DPI (dots per inch) setting, which determines how the pixels are translated into 'real world' terms.

Filesize = the amount of storage space required to store the file on your computer.

Resolution = the size of the image, often provided in pixels. e.g., 1200x1800 pixels.

Print size = 1200 pixels could be printed into the space of a centimetre or a metre, depending on the DPI settings sent to the printer. The DPI setting tells the printer how to scale things - a setting of 300dpi means that each printed inch contains 300 pixels. For the 1200x1800 image mentioned above, this would translate to a 4x6" print. Filesize on disk is not a factor.

Having said that, 8KB is very tiny for an image, as you say. Are you sure you're not referring to the PhotoKey project file? The project file is not an image and does not contain any image data; instead, it contains all the settings used in your project so that you can work on it over several sessions.

Once you're happy with your project, you can export to an image file. This can be done by clicking the green arrow on the toolbar at the top of the interface, or by going to the Batch Export section if you want to change your settings or do a batch export.

I hope this clarifies matters somewhat. Let me know if you're still having difficulty.
Posted: Mon, 22nd Feb 2010, 1:52pm

Post 3 of 4

Sollthar

Force: 13360 | Joined: 30th Oct 2001 | Posts: 6094

VisionLab User VideoWrap User PhotoKey 2 Pro User FXhome Movie Maker Windows User MacOS User

SuperUser

Also worth noting: If you come into chat for support, you have to actually wait for an answer, not log off immediately just because no one replies within the few seconds you're giving.

Stay online for a bit and you will be helped. But you need a bit of patience.
Posted: Tue, 23rd Feb 2010, 3:51pm

Post 4 of 4

njush

Force: 1720 | Joined: 29th Jan 2010 | Posts: 46

PhotoKey 3 User Windows User MacOS User

Gold Member

FXhomer97756 wrote:

Why does Photokey 3 produce low resolution images ? 8-9 KB / image? This is not good enough for printing professionally. Good images should be 5 MB at least. How do we solve this problem. My customers like large good quality prints.
1) Make sure you set the Canvas Size to be "As Foreground". This will ensure the export is exactly the same pixel resolution as the green/blue screen images you're importing.

2) Make sure your export format is set to PNG or TIFF (not JPG). I believe these are 8Bit exports though, not 16bit. I'm generally getting a 2-4MB PNG file export from PhotoKey from my 1D markIII photos.