Posted: Sun, 28th Mar 2010, 5:43pm
Post 1 of 3
I've recently reinstalled my product, visionlab pro, using tarns instructions, however, when I type in my serial code, it says it is already registered. But, i found that it was registered not by me, but by an account Fxhomer 80515. I believe this to be a mistake for my account, but i can't remember my password (If i even had one) for this account. What should i do?
Posted: Sun, 28th Mar 2010, 5:45pm
Post 2 of 3
There's no way you can know what account a serial is registered to from the software. There's also no way general members of the community can help you with this.
Submit a support ticket explaining your situation, including any actual names, user names and email addresses involved, and the FXhome team will help you sort it out.
Posted: Sun, 28th Mar 2010, 6:08pm
Post 3 of 3
Thank's. You've been of assistance.