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What Happened To My Background Pictures?

Posted: Wed, 12th May 2010, 9:46pm

Post 1 of 10

Barry In Las Vegas

Force: 800 | Joined: 5th Jun 2009 | Posts: 14

PhotoKey 3 Pro User

Gold Member

I saved a bunch of background pictures and put then into project folders. I can see the project folder but when I open it there are no pictures in them. Help.
Posted: Wed, 12th May 2010, 9:55pm

Post 2 of 10

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

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SuperUser

If you manually moved image files to a specific location on your computer, they would have to still be there unless you or another user of your computer moved them.

Are the files not in their correct location on your computer, or are they not saved into the project correctly when you open it in PhotoKey? Did you save them out of PhotoKey, or from another piece of software? As you may be gathering from my questions, I don't fully understand what the problem you are having is, so some more info or explanation would be terrific. Then I'm sure we can help you sort this out.
Posted: Wed, 12th May 2010, 10:06pm

Post 3 of 10

Barry In Las Vegas

Force: 800 | Joined: 5th Jun 2009 | Posts: 14

PhotoKey 3 Pro User

Gold Member

This is what I did. In the program I would open up a background and center it for printing purposes. I would look at print preview to make sure all the borders were even. I then saved them as projects in FXHome. The folders are there; ie Grand Canyon, as an example but when I go to open it i get a red circle with a line through saying "This image is off line. Click here to relink." When I click it takes me to my files and the folder is "Pictures" under a folder called Photo K. That folder then contains the sub folders for the pictures by group. Grand Canyon, Las Vegas Strip Hotels, etc, but when Iclick on a picture I get a message that says "No Items Match Your Search".

Hope this explains it better.

Thank you.
Posted: Wed, 12th May 2010, 11:45pm

Post 4 of 10

Axeman

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SuperUser

So thew actual background image is in a folder at, for example, /Pictures/PhotoK/Grand Canyon/grandcanyonimage01.tiff on your computer, and you can look at the image from that location on your computer? But when you open the PhotoKey project that you saved, which uses that image, it doesn't recognize the image as being in that location any longer? Am I understanding correctly?

What format is the image in? Is the folder containing it on your main system drive, or on a secondary drive? Is the drive external?
Posted: Thu, 13th May 2010, 12:32am

Post 5 of 10

Barry In Las Vegas

Force: 800 | Joined: 5th Jun 2009 | Posts: 14

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Gold Member

Unfortunately no. I can see the pictures from either view. What is strange is when you look at the older icon it looks as though pictures are in them.
Posted: Thu, 13th May 2010, 12:36am

Post 6 of 10

Barry In Las Vegas

Force: 800 | Joined: 5th Jun 2009 | Posts: 14

PhotoKey 3 Pro User

Gold Member

Here is the property info on one of the photos:
FXhome PhotoKey 3 Pro Project File (.pkey3pro)
Opens with: FXhome PhotoKey 3 Pro
Posted: Thu, 13th May 2010, 3:42am

Post 7 of 10

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

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SuperUser

That would be a PhotoKey project file, not an image. Are you wondering how to export your images after working on them in PhotoKey, so you can view them in another program?

A project file stores a record of all the adjustments made to a combination of images within PhotoKey, so that you can continue working on them later if necessary. It also stores a record of what images are included in the project, but is not an image itself. You have to create a new image out of all the pieces you want to combine by using the Export tools in PhotoKey. Click Export, then you can select the format you want to create the image in, and give it a name, etc.
Posted: Thu, 13th May 2010, 9:02am

Post 8 of 10

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

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FXhome Team Member

As Axeman says, the file you're opening is a project file, not an image file.

The red offline notification is appearing because your source image files can't be found by PhotoKey. This means they've been moved, deleted or renamed.

Do you know what might have happened to your original images?
Posted: Fri, 14th May 2010, 1:12am

Post 9 of 10

Barry In Las Vegas

Force: 800 | Joined: 5th Jun 2009 | Posts: 14

PhotoKey 3 Pro User

Gold Member

OK I understand what I did wrong. So by saving the picture as an FX Project I can't retrieve the picture later.

Thank you both for all your help.
Posted: Fri, 14th May 2010, 8:08am

Post 10 of 10

Simon K Jones

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FXhome Team Member

No, that's not quite it.

The project file and your images are completely separate. The project file does not include your images, but it also doesn't affect your images in any way. If the project file DID include the image, you could end up with some absolutely enormous files!

Instead, the project file links to the original image files on your computer. So when you load the project file, it automatically imports your images and applies all your settings, so you can carry on working from your previous session.

However, if in the meantime you have moved, renamed or deleted your images, the project file won't be able to find and use them.