Posted: Sat, 31st Jul 2010, 6:33pm
Post 1 of 3
Hi, I paid 150$ for your program and after two days of not being able to put video into the program I was able to, now that i have the video in, the video is very laggy (slow), if anybody at all can help me I would be so happy, otherwise I think it was a waist of money and I would like it back.
Posted: Sat, 31st Jul 2010, 7:26pm
Post 2 of 3
Have a look at this knowledgebase article:Why is playback within the software not smooth?
Also, you seem a little frustrated. Have you actually gone through any of the video tutorials or read through the manual? Those will help you get started and help you to begin getting the most out of the software.
Posted: Sat, 31st Jul 2010, 7:45pm
Post 3 of 3
There's lots of folks here who would be happy to help, if you can give us some specifics about any of the problems you are having. Its also worth noting that the support you get on these forums in unofficial, so it primarily comes voluntarily from other users. If you wish to contact the developers directly for support, you can submit a support ticket here
. Again, being as specific as you can about the problem you are having will help them get you sorted in the quickest fashion.