You are viewing an archive of the old fxhome.com forums. The community has since moved to hitfilm.com.

Script error

Posted: Thu, 5th Aug 2010, 10:33pm

Post 1 of 12

BST1Productions

Force: 351 | Joined: 7th Mar 2009 | Posts: 87

EffectsLab Pro User Windows User

Gold Member

I opened Effects Lab and it said:

Director Player Error

Script Error Continue?

Yes No


If I click no it closes the program. If I click yes it freezes and doesn't open. What do I do?
Thanks for any help!
Posted: Thu, 5th Aug 2010, 11:25pm

Post 2 of 12

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Generally the first thing to do in this type of situation is to check the Support area of the site, where you can find articles in the knowledgebase such as I'm getting a Director Error when I launch EffectsLab. How do I fix it? Follow the instructions there and you shoule be good to go.

If you can't find anything relevant in the knowledgebase or video tutorials, then submitting a support ticket is the way to get official support, but in this case that article should take care of you.
Posted: Fri, 6th Aug 2010, 3:15am

Post 3 of 12

BST1Productions

Force: 351 | Joined: 7th Mar 2009 | Posts: 87

EffectsLab Pro User Windows User

Gold Member

Hey thanks im gonna reinstall Elab.
Posted: Fri, 6th Aug 2010, 8:27am

Post 4 of 12

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Make sure you've got the latest version.
Posted: Sat, 7th Aug 2010, 6:27pm

Post 5 of 12

BST1Productions

Force: 351 | Joined: 7th Mar 2009 | Posts: 87

EffectsLab Pro User Windows User

Gold Member

Ok, I reinstalled following the instructions you gave me and I reinstalled it and the same message "Script Error" came up. I deleted all the fxhome data and everything. Then a message came up after I closed down Elab and said, "You chose to close down the non-responsive program Macromedia Player" or something like that. Is that the problem? Is macromedia somehow doing something to Elab? What does macromedia do anyway? Isn't it Adobe or something?
Posted: Sat, 7th Aug 2010, 9:03pm

Post 6 of 12

DVStudio

Force: 4983 | Joined: 22nd Nov 2007 | Posts: 1845

CompositeLab Pro User EffectsLab Pro User PhotoKey 4 User FXpreset Maker FXhome Movie Maker Windows User

Gold Member

Try restarting the computer and re-running Effects Lab if you haven't already. I do believe that Macromedia is tied to the program, but it *should* fix by restarting, assuming you followed the clean reinstall instructions and downloaded the most recent update.
Posted: Sat, 7th Aug 2010, 10:45pm

Post 7 of 12

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Macromedia Projector and Director are third-party programs used in the development of EffectsLab.
Posted: Mon, 9th Aug 2010, 4:08pm

Post 8 of 12

BST1Productions

Force: 351 | Joined: 7th Mar 2009 | Posts: 87

EffectsLab Pro User Windows User

Gold Member

Ok, I just reinstalled it for the second time and i restarted the computer like DVstudio said and the "Script Error" message still came up. And yes it is the latest version (1.5) or something. I also went and deleted the file for it in my documents. Nothing has worked. This is getting really frustrating since I was supposed to have a movie done by now but since Elab is down I can't edit it. If anybody knows anyway to fix this please help!!!
Posted: Fri, 6th May 2011, 1:33pm

Post 9 of 12

FXhomer107126

Force: 0 | Joined: 26th Feb 2011 | Posts: 1

Member

THE SAME THING IS HAPPENING TO ME AND IT IS VERY FUSTRATING
Posted: Fri, 6th May 2011, 1:37pm

Post 10 of 12

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Please submit a support ticket with information about the problem: http://support.fxhome.com/ Thanks!
Posted: Tue, 7th Feb 2012, 1:14am

Post 11 of 12

MrNinjaMittens

Force: 0 | Joined: 24th Sep 2008 | Posts: 1

Member

I am having the same problem. I have been working on this project for over a month and I had to trash it to try and get this problem fixed. I have restarted my computer, trashed all files and presets from EffectsLab and still nothing. I didn't want to do this because I lost a months worth of pretty much nonstop work on my video, and the last time I tried downloading a preset it wouldn't let me, so I am pretty much screwed now. $150 down the drain.
Posted: Tue, 7th Feb 2012, 4:00pm

Post 12 of 12

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

When you re-install, it isn't necessary to delete your project files. You can save them, and you won't lose any work.

Assuming you already carefully followed the instructions for a clean re-install in the article linked above, making sure not to skip any steps, have you submitted a support ticket as Simon suggested?