You are viewing an archive of the old fxhome.com forums. The community has since moved to hitfilm.com.

Installing on Snow Leopard OS X?

Posted: Sat, 21st Aug 2010, 7:14pm

Post 1 of 4

Direktor

Force: 400 | Joined: 25th Dec 2007 | Posts: 30

EffectsLab Pro User

Gold Member

I recently started work on a new film, and was going to install EffectsLab Pro on my new Macbook Pro. Previously I've bought the Windows Version, but used my account on here to download the version for OS X which is supposed to work. However, once I install it and verify that it's a legal copy (I tried both logging into my account to verify, and typing in my CD-Key - which just led me to logging into my account again) and it starts up but I get a "Director Player Error", twice. Then I can't select anything within the program and I cannot quit or force quit it. Instead I have to force my computer to shut down, because just telling it to shut down doesn't work either. Any idea how to fix this?

I searched the forums a little bit, and saw some people were having trouble with this, but they were using the Demo version, and I am not. I also tried the deleting everything and reinstalling method listed in the sticky, but I have the same problem still.
Posted: Sun, 22nd Aug 2010, 8:01am

Post 2 of 4

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Does the OS X account you are installing from have full admin access?
Posted: Tue, 24th Aug 2010, 12:02am

Post 3 of 4

dannydouglas12345

Force: 0 | Joined: 23rd Aug 2010 | Posts: 1

Member

Axeman wrote:

Does the OS X account you are installing from have full admin access?
nothig to do with this but when i try to enter a video it says "the video file is the wrong type" please help sad
Posted: Fri, 27th Aug 2010, 11:38pm

Post 4 of 4

Direktor

Force: 400 | Joined: 25th Dec 2007 | Posts: 30

EffectsLab Pro User

Gold Member

Axeman wrote:

Does the OS X account you are installing from have full admin access?
Sorry for the late response, but yes it has full admin access. I am the only user using this Macbook Pro.