You are viewing an archive of the old fxhome.com forums. The community has since moved to hitfilm.com.

serial # activation

Posted: Wed, 22nd Sep 2010, 10:37pm

Post 1 of 3

shutterbug2010

Force: 400 | Joined: 22nd Sep 2010 | Posts: 1

PhotoKey 3 User

Gold Member

I have just purchased photokey 2 lite i ran the installer disc and when i entered the serial number it said that number was already registered and would not let me go any farther. I tried contacting the reseller and tech support and have not got anywhere with either one.
Posted: Thu, 23rd Sep 2010, 12:52am

Post 2 of 3

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Well, those are the only two people who can help you with registration issues, so I guess you'll have to wait for one or the other to get back to you. How long has it been since you contacted them? Fxhome support is only available during office hours, Greenwich time, so if you've tried to contact them within the last 8 hours, they haven't even got your message yet. They'll see it when they come in tomorrow.
Posted: Thu, 23rd Sep 2010, 8:12am

Post 3 of 3

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

If you've submitted a support ticket we'll get back to you within a few hours from now. Thanks for your patience!