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corrupt output files

Posted: Fri, 26th Nov 2010, 5:36pm

Post 1 of 3

photoguy747

Force: 1200 | Joined: 8th Aug 2009 | Posts: 2

PhotoKey 4 Pro User

Gold Member

Hi Just got the latest update and have a MAJOR issue as the auto export produces corrupt files . the image looks like there is a gray stripe some times up to 70% of image in the middle or bottom half. Individual export works OK.

I'm running on a XP pro laptop.

Just Doesn't do for me what it needs to do ... and that's why i upgraded. help please ... thanks ...
Posted: Fri, 26th Nov 2010, 5:49pm

Post 2 of 3

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Which format are you exporting to? Can you use one of the other export formats until we get this sorted out, or do they all behave this way?

We have done a fair bit of testing using the auto export feature, without any issues. So I'm not sure what it might be related to at this point, but we will look into it.
Posted: Fri, 26th Nov 2010, 6:44pm

Post 3 of 3

photoguy747

Force: 1200 | Joined: 8th Aug 2009 | Posts: 2

PhotoKey 4 Pro User

Gold Member

using JPG at 80%