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photokey and sony snaplab on windows 7

Posted: Sat, 1st Jan 2011, 5:22am

Post 1 of 6

jeromeriley

Force: 800 | Joined: 13th Nov 2010 | Posts: 5

PhotoKey 4 Pro User

Gold Member

I'm running windows 7 home on my netbook. I'm having trouble printing from photokey to my up10 snaplab printer. The printer is only printing out half of the picture. I have this same setup on my Mac with no problem. Any ideas?
Posted: Sat, 1st Jan 2011, 6:16pm

Post 2 of 6

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

IF it works on one machine and not the other, I'm guessing that there may be something different in the printer setup or the page setup between the two computers.
Posted: Sun, 2nd Jan 2011, 1:54am

Post 3 of 6

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

PK4 or PK4pro? This is the same problem as i have with a Kodak 6800 printer. Did you allready send a ticket to the staff?
Posted: Thu, 6th Jan 2011, 5:22pm

Post 4 of 6

jeromeriley

Force: 800 | Joined: 13th Nov 2010 | Posts: 5

PhotoKey 4 Pro User

Gold Member

I'm using photokey pro. i have not sent a ticket to the staff
Posted: Thu, 6th Jan 2011, 5:55pm

Post 5 of 6

xtremed

Force: 2250 | Joined: 10th Sep 2008 | Posts: 109

PhotoKey 5 Pro User Windows User

Gold Member

Got a response to it yesterday from the engineer department, they are looking into it
Posted: Wed, 12th Jan 2011, 2:22pm

Post 6 of 6

GuillouxEventsPhotos

Force: 2400 | Joined: 4th Dec 2008 | Posts: 2

PhotoKey 2 Pro User

Gold Member

PK4pro This is the same problem as i have with a FOtolusion ds40 DNP printer