We download and save our jobs to a server that is shared by 3 computers running Neo Pak Plus version 3
we import and export all files to this same server/HD
the only files we can get to print the exported backgrounds from FX is the exact same computer we did the FX keying and importing the backgound conversion on, all other computers print as a green screen backgound instead of the exported jpgs
we are exporting the files from FX as jpegs so I can not really understand how we loose the background during printing
I will be contacting Timestone and see if their licensing can cause an issue, however being a jpeg exported from FX and imported into Neo Pak I'm a little lost
I can email you some exported images if you like or even post a few up here
thanks for your help
our memory mates are saved as png's
on 1 of the computers the FX software is not installed, the other computer when trying to import into FX the job saved from other computer with FX installed, we get an error message some of the time form foreground and background, other times just foreground
"this image is offline"
Last edited Wed, 19th Jan 2011, 5:00pm; edited 1 times in total.