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PhotoKey 4 Pro help

Posted: Wed, 23rd Feb 2011, 2:07am

Post 1 of 5

Samantha

Force: 800 | Joined: 8th Dec 2010 | Posts: 7

PhotoKey 4 Pro User

Gold Member

Your program key file is corrupt or invalid.
You need to reactivate the program before you can continue.

It has told me this twice now and the first time I had to uninstall it and then install it again. And it worked fine, but now it has done it again and I don't understand why it keeps doing this. I can not keep unistalling and installing it back again.

Please help me solve this problem.

Thanks
Posted: Wed, 23rd Feb 2011, 9:33am

Post 2 of 5

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

Sorry to hear that you're having problems. Are you on a Mac or a PC?
Posted: Wed, 23rd Feb 2011, 2:23pm

Post 3 of 5

Samantha

Force: 800 | Joined: 8th Dec 2010 | Posts: 7

PhotoKey 4 Pro User

Gold Member

I'm on a PC
Posted: Wed, 23rd Feb 2011, 2:40pm

Post 4 of 5

Simon K Jones

Force: 27955 | Joined: 1st Jan 2002 | Posts: 11683

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker Windows User

FXhome Team Member

What version of Windows?

Does the software work for a few times, and then encounter this error seemingly at random? Or does the error happen as soon as you've reinstalled?
Posted: Wed, 23rd Feb 2011, 2:44pm

Post 5 of 5

Samantha

Force: 800 | Joined: 8th Dec 2010 | Posts: 7

PhotoKey 4 Pro User

Gold Member

Windows 7
And yes it does work after I reinstall it and after I close it out after using it, and try to open it again it gives me that message.