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Anyone getting the cannont write to file error?

Posted: Fri, 1st Apr 2011, 1:14pm

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Jgollinger

Force: 800 | Joined: 24th Mar 2011 | Posts: 3

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when downloading the software? I have tried it on 2 separate computers . The tech support says something about being an administrator but i have admin on both of these computers. One is running vista and one is running XP.. I am stumped.. I updated quicktime as well as diretcx so its not that either.. Do i need to change a setting or something?? I am stumped... about to send this POS back to the company. They really need a call in number.
Posted: Fri, 1st Apr 2011, 1:19pm

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Jgollinger

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oh yeah by the way i am running Photoshop CS2
Posted: Fri, 1st Apr 2011, 1:20pm

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Simon K Jones

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FXhome Team Member

Could you clarify exactly when this is happening? You said it was happening 'when downloading the software'. Do you mean when you're downloading the file from the website?

Or do you mean during the installation? Or during the activation process, after installation?

Is this the first time you've installed, or have you got a previous version installed already? If you have a previous version, make sure it isn't open while you are trying to install the new version.
Posted: Mon, 4th Apr 2011, 3:37am

Post 4 of 4

Jgollinger

Force: 800 | Joined: 24th Mar 2011 | Posts: 3

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it does it whether i download it from the website or if i do it off the disc.. It is a fresh, first time install.