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EffectsLab Pro crashes on Startup Windows 7

Posted: Tue, 19th Jul 2011, 6:36pm

Post 1 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

Hello. Just recently I uninstalled EffectsLab Pro from my really old and slow computer to then install it onto my new laptop running windows 7. Everything seemed fine. It installed, I opened it, it loaded all of the presets, and then it just crashed. I tried opening it again, and every time I do, it immediately crashes. Does anyone know what's wrong? Is EffectsLab Pro not compatible with Windows 7 or something? I would really like to have it on my laptop, as my old computer is an absolute dinosaur. Any help is appreciated.
Posted: Tue, 19th Jul 2011, 6:49pm

Post 2 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

Also, I have Quicktime 7.6.9 and Dirctx 11, which I believe are all of the latest versions.
Posted: Tue, 19th Jul 2011, 8:35pm

Post 3 of 7

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

EffectsLab is compatible with Windows 7. At what point during the launch does it crash, exactly? Do you get any error messages or anything?
Posted: Tue, 19th Jul 2011, 9:06pm

Post 4 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

It crashes almost immediately after it opens up. It gets through the splash screen and gets to the program, but then crashes, no error messages. It doesn't even get to the project quick link screen asking you what you want to do. It's up for a split second, then down.
Posted: Thu, 21st Jul 2011, 10:24pm

Post 5 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

Just tried a clean reinstall. It still doesn't work. Any suggestions on what might be wrong?
Posted: Wed, 27th Jul 2011, 11:53pm

Post 6 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

Today I tried installing onto my family's new desktop computer, and it worked. So I think I know what the problem is. When I installed it on the desktop, it supposedly "crashed" as before, but then it came back with an activation window, with three different choices. I never got this window on my laptop. So I think all the problem is is that I need to activate it...but I don't know how, since that window doesn't show up. Can anyone help?

Also my laptop has a different email address associated with it unlike my family's new desktop (which was the email I originally purchased this product with). Is this the problem? Do I need to somehow change the email address associated with my purchase to match my current computer's email address? If so how would I do that?
Posted: Fri, 29th Jul 2011, 9:38pm

Post 7 of 7

MichaelOmegatron

Force: 550 | Joined: 10th Sep 2006 | Posts: 36

EffectsLab Pro User Windows User

Gold Member

Well i thought I should rap this problem up just in case anyone else runs into the same problem. I got it working. Since I only had to figure out how to activate Effectslab (since the activation window wasn't coming up) I decided to look into the "FXHome Effectslab Pro" folder, and there was an activation icon. I just double clicked that and the activation window came up. So now it's all up and running!