Posted: Sun, 31st Jul 2011, 3:58pm
Post 1 of 3
I recently purchased this software and was beyond excited when it arrived. I installed it on my Mac and the software works but... There were/are 100 backgrounds included with the kit. I can't find them anywhere. I looked at some previous posts which so far have not been very helpful, other than I think my problem is that I have Safari. I found one post that said to use FIreFox to install... I downloaded FireFox but I can't install the software from the fxhome website, it continues to instruct me to use the installation DVD where again, the software works but no backgrounds. Any ideas????
Posted: Sun, 31st Jul 2011, 4:05pm
Post 2 of 3
P.S. The error I get when I open the software says "The Safari browser version you are currently using does not support the community toolbar"...?
Posted: Sun, 31st Jul 2011, 7:11pm
Post 3 of 3
Safari shouldn't have anything to do with the backgrounds, as they would install from the DVD that contained the software. You can't download them, and you don't use Safari to access or view them, so your web browser should be irrelevant.
When you click the button to import a background in PhotoKey, it should default to the folder containing all of the included background images. If it doesn't, then you can navigate to whatever folder you want, including the one containing the 100 Backdrop images:
Harddrive/Library/Application Support/FXhome/FXhome PhotoKey 2 Lite/Background/100 Digital Backgrounds
If they aren't there, then something went wrong with the install, and you will need to re-install from the DVD.