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Westcott PhotoKey 2 Lite...

Posted: Sun, 31st Jul 2011, 3:58pm

Post 1 of 3

FXhomer150892

Force: 100 | Joined: 30th Jul 2011 | Posts: 2

PhotoKey Lite User

Gold Member

I recently purchased this software and was beyond excited when it arrived. I installed it on my Mac and the software works but... There were/are 100 backgrounds included with the kit. I can't find them anywhere. I looked at some previous posts which so far have not been very helpful, other than I think my problem is that I have Safari. I found one post that said to use FIreFox to install... I downloaded FireFox but I can't install the software from the fxhome website, it continues to instruct me to use the installation DVD where again, the software works but no backgrounds. Any ideas????
Posted: Sun, 31st Jul 2011, 4:05pm

Post 2 of 3

FXhomer150892

Force: 100 | Joined: 30th Jul 2011 | Posts: 2

PhotoKey Lite User

Gold Member

P.S. The error I get when I open the software says "The Safari browser version you are currently using does not support the community toolbar"...?
Posted: Sun, 31st Jul 2011, 7:11pm

Post 3 of 3

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

Safari shouldn't have anything to do with the backgrounds, as they would install from the DVD that contained the software. You can't download them, and you don't use Safari to access or view them, so your web browser should be irrelevant.

When you click the button to import a background in PhotoKey, it should default to the folder containing all of the included background images. If it doesn't, then you can navigate to whatever folder you want, including the one containing the 100 Backdrop images:

Harddrive/Library/Application Support/FXhome/FXhome PhotoKey 2 Lite/Background/100 Digital Backgrounds

If they aren't there, then something went wrong with the install, and you will need to re-install from the DVD.