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String Expected notice when trying to download .MOV file

Posted: Mon, 19th Sep 2011, 3:02pm

Post 1 of 3

DJChrissyChris

Force: 400 | Joined: 25th Dec 2010 | Posts: 5

CompositeLab Pro User

Gold Member

Hi,
This is my first time using CompositeLabPro and I am completely new to this (I'm just a mom who bought this for my son who's interested in film making).

Right off the bat I have a problem importing a .MOV file. I get the notice:

String Expected
[#hack #idle_app]

We're using Windows 7 os.

Any help is greatly appreciated smile

Thanks!
Posted: Mon, 19th Sep 2011, 3:27pm

Post 2 of 3

Axeman

Force: 17995 | Joined: 20th Jan 2002 | Posts: 6124

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User FXhome Movie Maker FXpreset Maker MacOS User

SuperUser

The first thing to check is that you have the latest version of Quicktime installed on your system. Then if you can also check whether the .mov file is open in any other applications.

If you don't spot any issues there, try following the instructions here, for a clean re-install. If that doesn't clear it up, can you let us know what codec the .mov file is encoded with? If you aren't sure how to do this, open the clip in Quicktime, and look at the Info for the clip, and it will give you the codec data listed under "Format".
Posted: Sun, 25th Sep 2011, 3:54pm

Post 3 of 3

DJChrissyChris

Force: 400 | Joined: 25th Dec 2010 | Posts: 5

CompositeLab Pro User

Gold Member

Thanks,
I'm embarrassed to say that I didn't have Quicktime installed. Okay, now it's installed (latest) and I still couldn't bring in a video. So I did the clean install and now, when I select a video clip (a mov file) (using FXpro)I get the message:

"The program can't start because QTCF.dll is missing from your computer. Try resinstalling the program to fix this problem."

I did reinstall (again) and I get the same message.

Any ideas? Is the new Quicktime dll not compatable with this program?

thanks.