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Well having gone from being someone who never had a problem with FX Home software (through Effects Lab, Compositelab and VideoWrap!)suddenly I've hit problems . Everything installed fine and dadny but as soon as I tyr to import my own video footage I get a freeze and "Macromedia Projector has stopped working" error message with the following details:
Problem Event Name:APPCRASH
Application Name:FXhome VisionLab Studio.exe
Fault Module Name:DSImportXtra.x32
Fault Module Version:220.127.116.11
Fault Module Timestamp:474feedb
Additional Information 1:7439
Additional Information 2:743940e6e3a1d2456019fa4bd6c8b216
Additional Information 3:3599
Additional Information 4:35994270eeadfed8d0baa8bb9d506053
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I can open the demo projects but my own footage (SD DV PAL)is a non-starter, crashes every time and I've used several different clips. Is VisionLab compatible with Windows 7 64bit?
I am sure your first advice will be try a clean insatll (which I will of course) but I just wanted to make sure I wasn't wasting my time if my OS was not supported.
My PC is an Intel Pentium Dual Core E6500 (though I am upgrading to a Core 2 Quad tomorrow!), Win 7 6bit, 4Gb Ram (moving to 8 Gb tomorrow!).
Thanks for your help.