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Slow import using tethered camera

Posted: Tue, 11th Oct 2011, 1:02pm

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FXhomer49875

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I'm using Nikon Capture software and utilizing the Hot Folder import. Depending on the Laptop I use, import takes from 10-30 seconds, even though the Nikon software recognizes the image immediately. Is there any way to speed this up? Is this normal?
Posted: Sun, 12th Feb 2012, 4:11pm

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sdonn

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I have this problem with the Canon DSLR. If you hear a good answer for it, I would like to hear
Regards
Simon
Posted: Mon, 13th Feb 2012, 12:24pm

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FXhomer49875

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I have overcome the slow import by not waiting for the image to appear in the import list and simply going directly to the folder that holds the images and processing one at a time.
Posted: Wed, 22nd Feb 2012, 10:31am

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sdonn

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For professional work in an event environment, doing images one at a time isnt practical. Anyone have suggestions?
Posted: Wed, 22nd Feb 2012, 11:54am

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xtremed

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Have you updated PhotoKey to the latest version?

Currently we're using 2 iMac's in the studios we're using and shooting tethered.
There is no problem with the direct input of the photo, neither was there while using 2 windows 7 laptops.
When the photo has been taken it takes less than a second to import it.
Posted: Wed, 22nd Feb 2012, 1:00pm

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sdonn

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Thats very strange. It is the latest version, and have tried 3 different PCs with a Canon EOS camera with the DSLR Remote pro software.

The problem isnt there when I use the same setup with different green screen software with auto import, so it must be to do with Photokey. Are you doing it with a green screen setup as that might be why you arnt having problems?
Posted: Wed, 22nd Feb 2012, 1:06pm

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xtremed

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My setup is as listed below


Canon 60D - shooting in manual at M quality high
USB cable
USB extender cable of 3 meters
Apple / Windows PC running Photokey 4pro and Canon Utilities with live shooting

Set up a local folder to store the tethered photos and select this folder in PK4pro.


Since the release of PK4pro we're working this way and never had any problems importing the photo's. They always show up within seconds
Posted: Wed, 22nd Feb 2012, 1:38pm

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sdonn

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ok, well the difference here which may be causing the problems is:

1) We are using green screen processing
2) We are using auto import and autoexport

Is your setup including the above?
Posted: Wed, 22nd Feb 2012, 1:39pm

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xtremed

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we do not use automatic processing of the photos. We review all the photos and fit them in the frame before exporting them for printing
Posted: Wed, 22nd Feb 2012, 2:02pm

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sdonn

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Ah that will be why then. We use it for manual processing fine too. its just the automatic side that seems to be having problems.
Posted: Wed, 22nd Feb 2012, 2:12pm

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xtremed

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I think it is because the auto export/saving process takes some seconds to complete. So when you are shooting continuous there will be a que waiting to be processed. Therefore i think the program will slown down very easy
Posted: Wed, 22nd Feb 2012, 3:47pm

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sdonn

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yes, you may be right. Green Screen Wizard Pro however works fine when used in the same way, no delay at all! It is unfortunate but I may have to switch products as I obviously need real time photography for events and customer cant wait up to 10 minutes for one photo to pop out at a time.
Posted: Wed, 22nd Feb 2012, 3:51pm

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xtremed

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will try the GSW demo again, but last time i checked it didn't clear the chromakey as well as PK4pro.
Another problem is that GSW doesn't run on a MAC
Posted: Wed, 22nd Feb 2012, 4:02pm

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xtremed

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just tried the demo again but it has to much pop-ups, tabs, click-trough steps before the result is how i want it.

PK4pro is easy to use, the people i work with can operate a studio after 5 minutes of explaining everything.

Still confident that we made the right choice 4 years ago choosing FXhome
Posted: Wed, 22nd Feb 2012, 5:53pm

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sdonn

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Well if it works for you, then that is great. Just dont expect it to be able to deal with hotfolders and autoexport if you use it for processing the green screen stuff