Posted: Mon, 12th Dec 2011, 9:36pm
Post 1 of 3
I have just downloaded Pro4 and recieved my activation code, I am registered and following the instructions I have tried to activate but all I get is Sorry there is a problem call support, well I have written but in an effort to use what I have paid for I wonder if anyone here has had the problem and overcome it, it does seem a little, well not quiet Pro if you know what I mean.
Cleared internet cache, took of prior to that my old demo copy, still will not activate, I kknow I am now registered because I can do anything on the site, but software refuses to work.
Posted: Mon, 12th Dec 2011, 11:05pm
Post 2 of 3
Sorry, we appear to be having some technical difficulties with our activation system. I've fixed the problem and you should be able to activate your software normally now.
I apologise for the problems this has caused, I know it's annoying when these things break. We'll be taking steps to make sure it doesn't happen again.
Posted: Tue, 13th Dec 2011, 11:39am
Post 3 of 3
Thank you for the speedy response, woke up this morning with a message opened the prog done as told again and this time all working well thanks.