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Activation

Posted: Mon, 12th Dec 2011, 9:36pm

Post 1 of 3

magiceye

Force: 400 | Joined: 12th Dec 2011 | Posts: 2

PhotoKey 4 Pro User

Gold Member

I have just downloaded Pro4 and recieved my activation code, I am registered and following the instructions I have tried to activate but all I get is Sorry there is a problem call support, well I have written but in an effort to use what I have paid for I wonder if anyone here has had the problem and overcome it, it does seem a little, well not quiet Pro if you know what I mean.

Cleared internet cache, took of prior to that my old demo copy, still will not activate, I kknow I am now registered because I can do anything on the site, but software refuses to work.

Help
John
Posted: Mon, 12th Dec 2011, 11:05pm

Post 2 of 3

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User Windows User

FXhome Team Member

Sorry, we appear to be having some technical difficulties with our activation system. I've fixed the problem and you should be able to activate your software normally now.

I apologise for the problems this has caused, I know it's annoying when these things break. We'll be taking steps to make sure it doesn't happen again.
Posted: Tue, 13th Dec 2011, 11:39am

Post 3 of 3

magiceye

Force: 400 | Joined: 12th Dec 2011 | Posts: 2

PhotoKey 4 Pro User

Gold Member

Thank you for the speedy response, woke up this morning with a message opened the prog done as told again and this time all working well thanks.

John