You are viewing an archive of the old fxhome.com forums. The community has since moved to hitfilm.com.

'inactive' after email address cange

Posted: Fri, 4th Oct 2002, 10:41am

Post 1 of 6

anonymous

Hi all,

I just changed the email address for my account (from my profile page), and my account has become 'inactive'. I haven't received any emails to either my old or new addresses. How do I get my account reactivated?

thanks,

rob
Posted: Fri, 4th Oct 2002, 10:49am

Post 2 of 6

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User Windows User

FXhome Team Member

I have no idea why the forum would disable an account. I believe the error message is "invalid or inactive username or wrong password", its more likely it tried to send you a new password which you didnt recieve.

Anyway, tell me your username and ill look into it
Posted: Fri, 4th Oct 2002, 10:53am

Post 3 of 6

anonymous

Wow, rapid response! Thanks.

My username is Rob Alexander, gold account.
There is also rob_alexander which is non-gold, you can delete that.

thanks,
rob
Posted: Fri, 4th Oct 2002, 11:18am

Post 4 of 6

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User Windows User

FXhome Team Member

Ok, ive fiddled with the database a bit. Try to login now. If it still doesnt work ill give it a kick and try reseting the password too
Posted: Fri, 4th Oct 2002, 11:48am

Post 5 of 6

Rob Alexander

Force: 290 | Joined: 10th Aug 2001 | Posts: 7

Gold Member

Hi,

Thanks for that, and the change to Albanian, good as a rest I say. (I've fixed that).

I will now have my scheduled moan in another thread.

Thanks,
rob
Posted: Fri, 4th Oct 2002, 11:54am

Post 6 of 6

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

VisionLab User VideoWrap User PhotoKey 5 Pro User MuzzlePlug User PowerPlug User PhotoKey 3 Plug-in User Windows User

FXhome Team Member

Albanian! I wasnt even aware I installed an albanian option crazy This forum is rather squiffy. Strange things are afoot at the circle K