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I am using tiff files for foreground and background in Photokey 4 Pro. I tried these images with jpeg files also. The same box appears and it cannot save my image. The images are 5023 x 6500 pixels for a 17 x 22 inch print at about 290 dpi. I first tried these images at 17 x 22 and 300 dpi, and I got a warning that I had exceeded the limit of 6500 x 6500. I reduced them only slightly. I have saved these images as a png file, but I cannot open the png in Photoshop. I can only open png in Photokey 4 Pro. Any advice shall be greatly appreciated.